Prince was WONDERFUL! I am sure he got a little frustrated with us because we are not computer literate besides being senior citizens who have a hard time hearing as well. I am surprised you have only 5 stars for excellence because Prince deserved 10 stars. Thank you, Prince and may God bless you and keep you safe.
I found that Ivan from Global Tech was very efficient and helpful. My virus and sluggish computer problems seem to be solved. He did check back with me to make sure I was satisfied.
Just one thing bothered me - I was directed to Global Tech from the McAfee site after having made a purchase for virus protection. I was charged from McAfee ($24.99)and then again by Global Tech. I was under the impression that the initial virus protection fee from McAfee would be included in the $249.99 I paid to Global. Seems like a paid twice????