3rd Gen Painting And Remodeling Madison WI

I hired 3rd gen painting to paint my 736 square foot vaulted ceiling loft style condo. I paid them $3,775. My contract stated they would prep the walls, cover all nail holes and do two coats of paint. They showed up the first day with only white paint and said the company they by paint from only had white paint. The second day they showed up over an hour late. They turned a 3 day job into a 2 day job and finished up in under 8 hours each day. They actually bragged to me about how quickly they finished the job. They only did one coat of paint. They used the wrong shade of white on my bathroom ceiling and on my kitchen ceiling. They painted an entire vaulted ceiling wall the wrong color even after I wrote the paint name in big bold letters on the wall in the correct shade of paint. They did not do any prep work. They didn’t cover a single nail hole. They didn’t prep a single surface, they didn’t cover any countertops. I had paint speckled all over my kitchen countertop and my bathroom countertop. They didn’t paint behind the toilet. They skipped over half of my baseboards. Also they painted the base boards first and got paint speckled all over every single baseboard. They didn’t paint the back of my kitchen cupboard door. They didn’t paint my bathroom door or my closet door. My doors had 30+ years of age on them after they claimed they painted them. They did not take light cover plates off, they did not take electrical circuit plates off, they did not take door knobs off. I had paint all over my door knobs, electrical plates and light cover plates. Alex with 3rd gen came over and took pics of all of the areas I was pointing out to him. He said sometimes their painters for whatever reason just don’t do good work and they speed threw a job. Okay. He scheduled a second date for the same painters to come back and make things right. He said the team would dedicate a full 8 hours because he said it needed it. I decided to do all of the prep work for them because I kinda don’t trust this company. I also took the liberty to redo 5 walls that needed work. When Alex and his team got here I showed them the work I did and I was actually kinda proud about all the work I did to make things go smoother. Alex had a fit. A complete fit. He told me if I wanted the nail holes covered on the door frames I should of done that prior to them painting.. (even though this is clearly in our contract.) he refused to have his team redo the door framing, the baseboards and he refused to have his team redo the closet door and bathroom door. The doors hadn’t been painted in 30+ years. They still had dings and scuffs all over and they where an off shade of white which was a dead giveaway . He looked at one of the vaulted walls from 6 feet away in a dim lit room and said this looks fine why do you want us to repaint it? It only had one coat of paint. I could see the previous color shining threw on the entire wall. After being completely harassed over and over and being refused service he told me not to write another bad review online. He said the company made over a million dollars this month and they did not have time for this. He said if the painters don’t do good work call him up and we’ll go from there.... After 6 hours went by I decided to stop home and check up on them. They spilled an entire gallon of paint on my front hallway. My front door was unlocked and every single light was on. No one was here... there was a big white hand print on my countertop like one of the painters had dipped their hand in white paint and smeared it on my countertop. There was a black dirty handprint on one of my extra white walls that I painted and I had no clue why they did any of this. Every wall they redid they purposely put their roller over my baseboards in big areas and let it permanently dry to the baseboards. I have been painting every weekend since my place was painted 3 months ago and I still have about 3 months of walls left to paint. They basically robbed me.