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525 Long Term Care

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95.58  Rating Score
9AM - 5PM ▾

Of 72 ratings posted on 2 verified review sites, 525 Long Term Care has an average rating of 4.96 stars. This earns a Rating Score™ of 95.58.

We are client focused Certified Long-Term Care Planning Specialist. We help people with assets protect their savings and the people they care about most from the financial, physical and emotional costs that come with a long-term care situation. We work with people near or in retirement put a meaningful, tax-free guaranteed plan in place that will pay them back if they never use it.

Serving: BELLEVUE, WA


4.96 avg / 72 ratings on 2 verified review sites
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70 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.9
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 41-50 of 70 items.

1 review

Friendly and efficient service. I was just a little confused with the payment instructions.

1 review

My wife has some health issues which made the process more difficult, but Brian and Madalyn persevered and got us a lifetime benefit plan!

1 review

We bought a long term care policy. Value is a little hard to judge until we actually need the product. As a couple we each had different level of knowledge and concerns. Brian took as long as we needed to understand the industry environment, the options available and how the product works. I sat back while my wife quizzed him for over an hour and he was very patient and and engaging. Listening to Brian on weekend talk radio several weeks in a row helped me and I also attended one of his informational presentations. This is a complex product and it is important to understand what you are buying. We were able to get one policy that covered us both and will, if things don’t change with the company, be user-friendly to implement if needed. One thing is certain these services today are fabulously expensive and we feel lucky to have been able to obtain a policy that will help us and our family should nursing care be necessary.

1 review

Brian and Madalyn have been very good and patient with educating us about long term care insurance. We explored different insurance options to be sure that we had the right fit for our needs and budget. Very customer focused and helpful with getting through the paperwork and process to get LTCi.

1 review

Addressed any and all concerns I had. I had lots of questions like: how would this fit into my overall portfolio, etc. All were answered and I feel I've addressed my future.

1 review

My experience buying LTC insurance from 525 was probably better than I had with any other financial asset or insurance policy purchase I've made. I greatly appreciate their educational approach and their great patience. It takes time and study to figure out exactly what is optimal for your individual situation and then time for to be sure that you are fully comfortable with such a major decision. Because of a medication I take, only two of the top eight LTC insurance companies were willing to consider me. My first broker only offered me one option each at the remaining two companies. If those options were truly my only choices, I have not doubt I would not have purchased any LTC insurance and would still be worrying about a hole in my financial plan after retirement. After attending their seminar which comes with an excellent educational booklet, I realized that actually I did have quite a few more choices than what I'd been told. It took some time and some detailed guidance, but I eventually decided on a policy that worked for me and gave me great piece of mind. There's no free lunch, so it really helps to have have someone who understands what the trade offs are and is there to tutor you through it. On top of the great service on choosing a policy, Brian and Madalyn also helped me get the underwriting over the finish line when it appeared to be stalled. Of course, there's no guarantee that whatever you do will turn out exactly how you might have hoped. But I am completely comfortable with my decision and am very grateful to 525 Advisors for their expert help.

Reply from business

Cliff, It was great working with you and I appreciate your willingness to take the time to review all your options with us. We are glad we had the opportunity to assist you and thank you for your business. Sincerely, Brian Ott, CLTC

1 review

Brian Ott & Madalyn Lutsch provided incredible service. Their experience in the long term care insurance industry is reflected in their success and passion for their work. Brian and Madalyn kept us informed throughout the process, which made the transaction go quickly and smoothly. They are both extremely professional, knowledgable and awesome to work with. We would definitely recommend them to anyone looking for long term care insurance. The Lowe Family

1 review

Everything 525 Long Term Care (LTC) did for us was excellent. My only complaint about Timeliness wasn't actually 525's fault but rather the amount of time the insurance company took to approve my application. BTW, 525 was able to find me long term coverage at the same price as other applicants even though I have had Type 1 diabetes since I was in my teens. When I've investigated coverage in the past (without actually applying), I've always been warned that I would not qualify or if I did happen to qualify I'd be paying an exorbitant price. That was not the case with 525; they felt I would qualify and they were right. Thank you Brian Ott and Madalyn Lutsch for all the work you did!!!

1 review

My husband and I attended one of the 525 information sessions at a hotel. It was very informative and the guide book that Brian Ott has written was full of great explanations both in written and visual format. We followed up with a one on one meeting with Brian. I was so impressed with how much time he gave us to answer all of our questions. The meeting wasn't over until we had exhausted all of our questions. Brian's assistant did an excellent job in processing our paperwork and preparing us for any questions the insurance company would be asking us. Everything was done in a timely manner. Brian and Madalyn at 525 Long Term Care are really passionate about this kind of insurance and will do a great job in guiding you to decide IF long term care is right for you and the right match for what type fits your needs

1 review

Verified
Knowledgeable, candid, carefully considered our family / life circumstances. Understands the ever-evolving long-term care insurance market. Found a policy very suitable to our needs.