Claimed

525 Long Term Care

Favorite Added Favorite Removed
95.66  Rating Score
9AM - 5PM ▾

Of 118 ratings posted on 2 verified review sites, 525 Long Term Care has an average rating of 4.97 stars. This earns a Rating Score™ of 95.66.

We are client focused Certified Long-Term Care Planning Specialist. We help people with assets protect their savings and the people they care about most from the financial, physical and emotional costs that come with a long-term care situation. We work with people near or in retirement put a meaningful, tax-free guaranteed plan in place that will pay them back if they never use it.

Serving: BELLEVUE, WA


5
112
4
1
3
0
2
0
1
0
113 Total Reviews
5.0

113 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.9
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 81-90 of 113 items.

1 review

Brian and Madalyn did an excellent job of helping me navigate the somewhat confusing world of insurance and boiled the whole issue down to a very manageable decision-making process. They're thoughtful, compassionate and patient. I always felt like they put my needs and parameters at the top of the list. In addition to all that they've been personable and fun. Who knew buying insurance could be this easy and enjoyable!

Reply from business

Thanks for the kind words Bill. It was a pleasure working with you and hopefully we will see you out on the hiking trails this summer. Brian Ott, CLTC

1 review

Friendly and efficient service. I was just a little confused with the payment instructions.

1 review

Verified
Over these past few years, my wife and I have been struggling with the issue of long term care coverage. We've had various long term care policies through various companies, but kept experiencing that companies were either giving up on long term care policies or increasing their rates to the point that paying those premiums each year became a bitter pill to swallow. One Saturday morning I came across Brian Ott's radio program regarding asset-based long term care and it piqued my interest. My wife and I decided to attend one of his seminars, did so and scheduled to meet Brian and Madelyn to further explore if this might be right for us. Brian and Madelyn took their time to fully explain this approach to long-term care and it really made sense to us. They did not just lay a sale's job on us, but really took a personal interest in our well-being. I cannot say enough how professional and personable Brian and Madelyn were - even when I had phone questions for them in the middle of the day. They took the time to always be available and explain issues until I understood them. Both my wife and I never felt we were being talked down to. And since we have signed-up for a long-term care program that fits us, Brian and Madelyn have followed up several times to make sure everything is going well with us. I can't recommend more Brian's approach to long-term care and their ability to deliver on a program that will be professionally vetted to your needs. Both my wife and I have felt a huge weight taken off our shoulders now that we don't have to worry every year about our long-term care needs. And, we feel we have someone we can turn to that we trust will represent us in our behalf.

1 review

My wife has some health issues which made the process more difficult, but Brian and Madalyn persevered and got us a lifetime benefit plan!

1 review

We bought a long term care policy. Value is a little hard to judge until we actually need the product. As a couple we each had different level of knowledge and concerns. Brian took as long as we needed to understand the industry environment, the options available and how the product works. I sat back while my wife quizzed him for over an hour and he was very patient and and engaging. Listening to Brian on weekend talk radio several weeks in a row helped me and I also attended one of his informational presentations. This is a complex product and it is important to understand what you are buying. We were able to get one policy that covered us both and will, if things don’t change with the company, be user-friendly to implement if needed. One thing is certain these services today are fabulously expensive and we feel lucky to have been able to obtain a policy that will help us and our family should nursing care be necessary.

1 review

Brian and Madalyn have been very good and patient with educating us about long term care insurance. We explored different insurance options to be sure that we had the right fit for our needs and budget. Very customer focused and helpful with getting through the paperwork and process to get LTCi.

1 review

Addressed any and all concerns I had. I had lots of questions like: how would this fit into my overall portfolio, etc. All were answered and I feel I've addressed my future.

1 review

My experience buying LTC insurance from 525 was probably better than I had with any other financial asset or insurance policy purchase I've made. I greatly appreciate their educational approach and their great patience. It takes time and study to figure out exactly what is optimal for your individual situation and then time for to be sure that you are fully comfortable with such a major decision. Because of a medication I take, only two of the top eight LTC insurance companies were willing to consider me. My first broker only offered me one option each at the remaining two companies. If those options were truly my only choices, I have not doubt I would not have purchased any LTC insurance and would still be worrying about a hole in my financial plan after retirement. After attending their seminar which comes with an excellent educational booklet, I realized that actually I did have quite a few more choices than what I'd been told. It took some time and some detailed guidance, but I eventually decided on a policy that worked for me and gave me great piece of mind. There's no free lunch, so it really helps to have have someone who understands what the trade offs are and is there to tutor you through it. On top of the great service on choosing a policy, Brian and Madalyn also helped me get the underwriting over the finish line when it appeared to be stalled. Of course, there's no guarantee that whatever you do will turn out exactly how you might have hoped. But I am completely comfortable with my decision and am very grateful to 525 Advisors for their expert help.

Reply from business

Cliff, It was great working with you and I appreciate your willingness to take the time to review all your options with us. We are glad we had the opportunity to assist you and thank you for your business. Sincerely, Brian Ott, CLTC

1 review

Brian Ott & Madalyn Lutsch provided incredible service. Their experience in the long term care insurance industry is reflected in their success and passion for their work. Brian and Madalyn kept us informed throughout the process, which made the transaction go quickly and smoothly. They are both extremely professional, knowledgable and awesome to work with. We would definitely recommend them to anyone looking for long term care insurance. The Lowe Family

1 review

Everything 525 Long Term Care (LTC) did for us was excellent. My only complaint about Timeliness wasn't actually 525's fault but rather the amount of time the insurance company took to approve my application. BTW, 525 was able to find me long term coverage at the same price as other applicants even though I have had Type 1 diabetes since I was in my teens. When I've investigated coverage in the past (without actually applying), I've always been warned that I would not qualify or if I did happen to qualify I'd be paying an exorbitant price. That was not the case with 525; they felt I would qualify and they were right. Thank you Brian Ott and Madalyn Lutsch for all the work you did!!!

*1 additional review is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.