I've used Action Jackson Plumbing on now three (3) occasions.
The first two to conduct presale inspections on a home and the most recent to save us well over $12,000 in unnecessary work - on a Saturday during Presidents' Day weekend.
***** Back Story
We had a competitor company come out to try to resolve a backup sewer issues in our kitchen sewer stack. After opening the walls to find the area, I problem was identified as an uncapped 1 1/2" copper line.
The competitor company said they would be unable to get past the curves in the piping to see if there was an issue in the sewer stack, let alone try to be able to unclog any potential blockage. To address the issue, the competitor provided a $13,000 bid which would include going into the floor slab.
This competitor did not try to do any visual camera scoping or cleaning using the uncapped copper pipe that was discovered or any other area they could access.
Our prior real estate agent and friend recommended calling Action Jackson to get a second opinion.
***** End
I provided an Action Jackson representative photos and a brief but detailed explanation of the situation and competitor's assessment. The owner followed up within a small window of time to provide his assessment and to offer their help.
Work was done on a Sunday morning by Action Jackson. While the initial snaking and camera scoping took multiple attempts to get past the blockage, they succeeded in clearing and then cleaning (using jet cleaner) the line.
Not only was the owner and associate beyond helpful and direct, the two individual plumbers that came out where of the upmost professional and helpful.
Even if they had not succeeded in clearing the sewer, based on our interaction with the members of Action Jackson, I would have asked for them to complete the more major work as estimated by the competitor.
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