Great service. Will, the service technician who came out to our house, did a furnace diagnostic; gave us his analysis, explanation of the problems, repair/replace options and estimates. We felt very comfortable with Will; he's knowledgeable, courteous and we were never pressured. Since our furnace was over 20 years old, we decided to replace the furnace instead of replacing the igniter and blower. The new furnace price was reasonable, Air Repair also backs a 5 year service warranty which was a plus.