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Audiology Innovations

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95.00  Rating Score
3:33PM - 3:33PM ▾

Of 233 ratings posted on 2 verified review sites, Audiology Innovations has an average rating of 4.90 stars. This earns a Rating Score™ of 95.00.

Audiology Innovations is a Top Rated Local® Hearing Clinic with two offices located in Calgary. Our services include everything from complete hearing evaluations and hearing aid consultations to custom earplugs and funding assistance. Our staff is passionate about changing people's lives, and we're proud to be a leading provider of hearing tests and assistive listening devices throughout Canada. For more educational resources or to schedule an appointment, contact us today.

Serving: Calgary, AB


4.90 avg / 233 ratings on 2 verified review sites

94 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
4.9
Timeliness
4.9
Experience
5.0
Satisfaction
4.9
OVERALL
4.9
Showing 61-70 of 94 items.

1 review

Verified
The evaluation of our hearing was professional, courteous and pleasant. The demonstration of hearing loss was exacting and precise. The types of hearing aids was clearly presented in detail to ensure our understanding of usage. Follow-up was timely and further demonstrated to give maximum benefit for good clear hearing.

Reply from business

Thank you George and Eleanor for your kind remarks. We are always happy when our clients feel that we did a good job explaining their hearing loss and hearing aid options. Please continue to utilize us as your resource to get the best hearing you can throughout the life of your hearing aids. Best regards, The team at Audiology Innovations

1 review

Verified
Always on time for appointments for adjustments and consultation.....Elan is very pleasant and helpful!

1 review

Verified
I had a great experience with Elan Feldman at Audiology Innovations. I was able to make an appointment and get in to see him on a very timely basis. My original plan was to get some sleep ear plugs made, but during the course of our meeting Elan and I were also able to discuss my hearing issues and we set up a date to have my hearing tested. Once it was determined that I was experiencing some high end hearing loss, Elan provided me with some hearing aids to take home on a free trial basis. We actually tried two different types of hearing aids and I had plenty of time to see if they were for me. In the end they were not, but it was great to have the chance to test drive the hearing aids first. My ear plugs for sleeping were made from an injection mold and custom fitted to my ears. The first set I had made caused a bit of pain when I slept so Elan made some changes to the plugs. When that didn't work out, Elan made a new mold for me and asked the manufacturers to make some adjustments to the final product. In the end, the second set of plugs were a perfect fit. I was very happy with my experience with Elan and Audiology Innovations. Elan took the time to figure out my needs and address them in a manner that left me a satisfied customer. I strongly recommend that you give Audiology Innovations a try for all your hearing needs.

1 review

Verified
It has been my pleasure to know Dr. Scarff for more than 10 years and from the moment I discovered that I was experiencing hearing loss until now I have enjoyed the most consistent helpful and effective care possible. As a Sales and Business Development Specialist, clear hearing is vital for effective communication and a requirement to conduct business successfully. Under Dr. Scarff's care and instruction I've selected the perfect hearing aid option which has improved my hearing and quality of life at work and at home. I consider my hearing aids an advantage that I never had previously and wear them at all times. I can use them to control and amplify me hearing, use them to listen to music or watch TV or answer my phone. May I suggest that if you are wondering about your hearing, do yourself a favour and contact Dr. Scarff for a hearing evaluation and watch your life improve.

Reply from business

Thank you Sheridan for your kind comments. I'm glad that your hearing devices have supported your quality of life at home and at work. That is rewarding for our entire team to hear so thanks again for sharing. Regards, Dr. Scarff

1 review

Verified
Every interaction I have had with Audiology Innovations has been extremely positive. The staff are helpful and very knowledgeable about hearing loss. If they are unsure they will find out and call you back. They go above and beyond and I will definitely be referring my clients here to Audiology Innovations.

Reply from business

Dear Kristy, Thank you for taking the time to comment on our care of your clients in seniors' residences. And thank you for looking out for your clients by bringing in their hearing aids when they were in need of repair. You go above and beyond in your care for our seniors as well. For that, we are truly grateful. Dr. Scarff

1 review

Verified
I am thrilled with my hearing aids, and the care that was taken to program them exactly right for my ears. At age 77, I was reluctant to admit I needed them but now I can hear so many things I have missing... such as the "clicking" of the turn signal on my vehicle and more vehicle sounds.... hearing the top end of voices instead of just the lower tones... and I could go on. The folks at Audiology Innovations are very professional and also so nice to deal with.

Reply from business

Dear Keith, Thank you for taking the time to comment on your experiences with your hearing and with our team. It is rewarding to receive your comments that you are enjoying your new and improved hearing! I'm proud that you enjoy your interactions with our staff. Remember that we are here to help you hear as well as possible, so don't hesitate to contact us should you need anything.

1 review

Verified
I have been wearing hearing devices for the past two years. While the original level of service was excellent, I honestly expected that to be the case. It has been the post sale level of service that has impressed me the most. The clinic is always looking to enhance my experience and I am most appreciative of that. I would be happy to recommend the clinic to my good friends. In fact, one of my very good friends is also a customer!

Reply from business

Dear Mark, I really appreciate that you took the time to review your experience with our clinic. I am especially glad that you are happy with our follow up care. Our goal is to keep improving on your hearing throughout your journey with us. You've been great at being open to new information and recommendations based on the research. Thank you kindly for referring your friends too. That is a high compliment!

1 review

Verified
My hearing assessment conducted by Dr. Carrie Scarff was thorough, time-efficient, affordable and informative. Accordingly, I would not hesitate to recommend Audiology Innovations and Dr. Scarff to anyone seeking to better understand the state of their hearing and any challenges they may be experiencing.

1 review

Verified
Professional, friendly and helpful. I have been very pleased with Audiology Innovations and the great people that work there. I have learned a lot about my hearing and what is best for me. I am very happy with my high tech hearing aids.

1 review

Verified
I visited Dr. Scarff to consult with her about my tinnitus. After a thorough hearing test she was able to conclude that the ringing in my ear was a result of hearing loss. She gave me information on how to deal with tinnitus and strategies on how to handle the problem in the future. Thank you Dr. Scarff!

Reply from business

Dear Richard, Thank you for taking the time to comment on our work with you on Tinnitus (ringing in the ears). Many people experience Tinnitus and don't know where to receive the education and support that can help them. I'm glad we were able to provide you with useful strategies to manage your Tinnitus. Best regards, Dr. Scarff.