Best Of Utah Moving Company

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99.10  Rating Score

Of 517 ratings posted on 5 verified review sites, Best of Utah Moving Company has an average rating of 4.81 stars. This earns a Rating Score™ of 99.10.

Top Rated Local® Business in Utah (#51 in 2018)

Top Rated Local® Business in Utah, Moving Service Companies (#1 in 2018)

Top Rated Local® Business in Utah, Moving Service Companies (#3 in 2019)

Top Rated Local® Business in Utah (#75 in 2020)

Top Rated Local® Business in Utah, Moving Service Companies (#1 in 2020)


4.81 avg / 517 ratings on 5 verified review sites

29 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.9
Timeliness
4.9
Experience
4.9
Satisfaction
4.9
OVERALL
4.9
Showing 1-10 of 29 items.

1 review

Chris and Anthony were AWESOME! Super friendly and fun, careful with my things, and didn’t lag. I had to put my house into a storage unit until my new place is ready and I didn’t think everything would fit but they are Tetris masters! Great experience. The office staff was also so friendly and made sure everything was very clear from the start. They followed up and double checked everything before the move. They were very thorough.

1 review

Travis, Bert, Sua, Cooper, Devin, and Jeff did a great job for us. Will be using again!!!

1 review

Travis and Issac did a phenomenal job helping me move! Where other companies were weeks out, I was able to get a date scheduled for a painless and easy move. Did I mention how technical it was?! These guys kept all my belongings safe during the entire process, even as we were getting creative moving a large couch out of a second story apartment. Best of Moving Utah was by far the easiest company to work with and Issac and Travis were nothing but friendly and professional. Highly recommend Best of Moving Utah for a fast, efficient move! Thanks Travis and Issac!

1 review

Isaac and Travis offered an amazing attention. It’s been a pleasant experience and I really didn’t have to worry about anything. They were fast and careful with everything they did.

1 review

About 2 weeks ago, Best of Utah Moving Company helped my family with a local move. Let me preface this review by saying the movers themselves were kind and were careful about our stuff (minus 1 important item) during the move. They generally worked hard the entire time. This is no complaint about them, and in fact I left them with a fair tip. It's the management of the company itself I have a problem with, one of their policies and a lack of desire to help us with a significant problem during the move. First, we requested 4 movers. Only 3 movers showed up. While they changed the rate from 4 to 3 movers, most of the stuff we had to move were large 2-person items, since we'd already moved most of the small boxes ourselves. Three people ended up not being much more effective than 2 people. One of the movers, through no fault of his own, was standing around most of them because one person couldn't lift most of the items left at our house by himself. Another major complaint we have is the company's policy regarding masks. We have a very high risk person in our household, and the company doesn't require any of its employees to wear masks (during a mask mandate in Utah) at any time. If you want any of the movers to wear masks, you have to request it of them personally and provide them, and even then they can refuse. I understand strenuous activity can be difficult for a person with a mask on, but there were cases where they were wrapping items, or just planning the move while walking through the house or during the time of dealing with the bill that they could've worn masks. They didn't bring hand sanitizer, wear gloves or make any attempt to keep us safe during this pandemic. I don't blame this on the movers but on the company's lack of policy. I feel this is incredibly irresponsible and puts certain high risk peoples' lives in danger. Finally, the biggest problem I had was the company's lack of desire to compensate me for an item that was ruined. They claim to offer a complementary coverage of .60 per lb/item damaged. A key part of a $350 desk was not moved to our new house. We walked through the old house and verified nothing was left behind. This essential part was a 6-foot long piece of wood and it was in the middle of a room in the old house with the other parts of the desk. We've unpacked all of our things now in the new house and the item is not here. I was never given an opportunity to scan the inside of their truck to see if it was still there or not after the unload at the new house. I'm assuming it got pushed up against the side of the truck and left there. I know they had another move that evening, so it likely got dropped off at someone else's house. That's just speculation, but I do know for sure we don't have the part, and without it, the desk can't be put together. I've talked to customer service several times to address these issues. Every time I call, they say they don't have an answer for me and they'll call me back. They do call me back, but refuse to do anything for us. I only wished to either receive some (no matter how small) compensation for either the desk or the fact that them sending me 3 movers was terribly inefficient. Because of the $350 desk that's now garbage, their irresponsible mask policy and their refusal to compensate me anything for the inefficiency of the 3 movers, I can't leave a rating any higher than 1 star. Again, this isn't a reflection on the individual movers themselves, but on the poor way the company deals with issues.

1 review

Best of Utah Moving was great. They got us taken care even though it was last minute! Chris and Junior did a great job moving all our stuff with care and professionalism. I will definitely use them again!

1 review

Best decision I made was to hire Best of Utah movers. Jean and Rafael did an AMAZING job. Very professional and cautious and careful. Only issue I had was the charge for travel time. They have a three hour minimum and we were done before the three hours, which include time to drive to our new place.

1 review

I would recommend Best of Utah highly to anyone. Travis and Rafael were awesome to work with.

1 review

Travis and Seth were awesome! Definitely recommend.

1 review

Great!