At Better Flood Insurance, we want to make the purchasing of flood insurance as easy as possible. Our goal is to get you comprehensive coverage at a fair and reasonable price. you can Apply Online right now and know your options for coverage in just 24 hours.
Susanna Torrez went above and beyond to help me solve an issue for my father. She was very caring and genuinely listened to the issues in regards to his policy. It was an ongoing problem that needed someone to help me navigate through. Susanna took the time to learn the situation, work to find a solution, and then followed up to communicate the resolution. I am very grateful for her help and represents Better Flood Insurance well. Thank you!
Our experience was excellent when we had to fill out a claim after superstorm sandy. Now that we have sold our home and we need to cancel our policy, Susanna Torres has been very helpful and efficient at taking care of all the things we needed to provide so she could submit it. It was a pleasure dealing with her.
I have had an excellent experience with Better Flood Insurance. I worked with Susanna Torrez, who was my primary contact. Susie was highly responsive, extremely helpful, and made me feel like I was her only customer. She remembered my name and account details every time we spoke, and went out of her way to make sure I had what I needed. We discovered that I'd overpaid my previous four years of flood insurance (by my own error of not sending in a form regarding primary residence) and Susie and the underwriters made sure I got a refund for each of those years. Pretty amazing experience, Better Flood! Thank you!