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Better Flood Insurance

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94.00  Rating Score™
Insurance, Home Insurance

Of 102 ratings posted on 1 verified review site, Better Flood Insurance has an average rating of 5.00 stars. This earns a Rating Score™ of 94.00.

At Better Flood Insurance, we want to make the purchasing of flood insurance as easy as possible. Our goal is to get you comprehensive coverage at a fair and reasonable price. you can Apply Online right now and know your options for coverage in just 24 hours.

Serving: JACKSONVILLE, FL

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5.00 avg / 102 ratings on 1 verified review site
topratedlocal.com
102 reviews | 5 average
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102 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
4.9
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 31-40 of 102 items.

1 review

Very helpful and easy process — Fred Falbo

1 review

Very friendly and helpful. Responsive communication. Worked with my lender. I gladly recommend Flood Nerds / Better Flood Insurance Inc. — Daniel

1 review

Verified
This agency has worked diligently with me through several situations and provided excellent information and service. Susanna has been especially helpful and very understanding.

1 review

Verified
Robert and Susanna are great. Robert was able to reduce my costs for flood insurance by over 50% from the rates of the national flood insurance program. I couldn't be happier.

1 review

Verified
Susanna Torrez went above and beyond to help me solve an issue for my father. She was very caring and genuinely listened to the issues in regards to his policy. It was an ongoing problem that needed someone to help me navigate through. Susanna took the time to learn the situation, work to find a solution, and then followed up to communicate the resolution. I am very grateful for her help and represents Better Flood Insurance well. Thank you!

1 review

Verified
Our experience was excellent when we had to fill out a claim after superstorm sandy. Now that we have sold our home and we need to cancel our policy, Susanna Torres has been very helpful and efficient at taking care of all the things we needed to provide so she could submit it. It was a pleasure dealing with her.

1 review

Verified
Professional, responsive with good carriers for coverage.

1 review

Verified
I have had an excellent experience with Better Flood Insurance. I worked with Susanna Torrez, who was my primary contact. Susie was highly responsive, extremely helpful, and made me feel like I was her only customer. She remembered my name and account details every time we spoke, and went out of her way to make sure I had what I needed. We discovered that I'd overpaid my previous four years of flood insurance (by my own error of not sending in a form regarding primary residence) and Susie and the underwriters made sure I got a refund for each of those years. Pretty amazing experience, Better Flood! Thank you!

1 review

Verified
Amazing, helpful and very reasonably priced! Wouldn’t be in my house if I wouldn’t have found them.

1 review

Verified
Made the process extremely easy with great customer service! We are coming up on our third year with them and couldn’t be happier.