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Better Flood Insurance

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Of 44 ratings/reviews posted on 1 verified review sites, Better Flood Insurance has an average rating of 4.90 stars. This earns a Rating Score™ of 93.00.

At Better Flood Insurance, we want to make the purchasing of flood insurance as easy as possible. Our goal is to get you comprehensive coverage at a fair and reasonable price. you can Apply Online right now and know your options for coverage in just 24 hours.

Serving: JACKSONVILLE, FL

44 ratings/reviews posted on 1 verified review site
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44 ratings & reviews posted
directly on Top Rated Local®


Quality * * * * * 4.9
Value * * * * * 4.9
Timeliness * * * * * 4.9
Experience * * * * * 4.9
Satisfaction * * * * * 5.0
OVERALL * * * * * 4.9
Showing 31-40 of 44 items.

1 review

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Robert Murphy is a rare and special find in this impersonal world we live in. His knowledge and understanding of flood insurance far exceeds every other agent's that I came in contact with while shopping. He saved us several thousand dollars on the price AND he worked on our policy while he was on his family vacation so we could have our closing on time! I strongly recommend his services and value. Rick M.

1 review

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Robert Murphy of Better Flood Insurance, is a true professional. He is definitely an EXPERT on FLOOD INSURANCE. I'm a Real Estate Agent in Florida, a large peninsula which is known for many flood zones due to most of the state being at or near sea level. Most local agents don't have the knowledge of flood zone insurance and follow cookie cutter steps to qualify properties for insurance. They rely on FEMA and NFIB for insurance, which can be prohibitively expensive for the homebuyer. Robert saved two home sales for me. He explained how many zones are labeled "high risk for flooding" but have low to no claims for floods. Despite these homes being in "high risk flood zones" according to FEMA guidelines, the areas did not experience flooding, even with multiple exposure to severe rainstorms and even hurricanes. I learned from Robert that Private Flood Insurance is extremely competitive with NFIB premiums and has similar AM Best ratings. In addition, Private Insurance like Better Flood Insurance, meets all FEMA guidelines. In one case, the monthly premium quoted from a local agent was nearly 15 times as much as the quote from Better Flood Insurance. According to Robert, this is unusual, but he routinely saves homeowners 20% to 50% on their premiums. Robert went "above and beyond" to educate a local Loan Company underwriter. The underwriter couldn't believe his rates could be so low and still conform to FEMA and NFIB guidelines. It turns out that his policy was considerably less expensive and did conform to FEMA guidelines. By educating the underwriter, he saved the Home Sale. I'm sold on Robert Murphy and Better Flood Insurance. His knowledge and his service are exceptional.

1 review

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Great company!!!! Robert worked hard to get us the best rates.. he is VERY educated on flood insurance!! 5 STAR!!

1 review

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Robert was very attentive and timely in his response. I do appreciate his attention to the details and for getting back to me. He didn't make me feel like just a number. Thanks Robert!!

1 review

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We saved over 50% by switching our flood insurance to this company. The great customer service is an extra bonus!

1 review

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I couldn't be more pleased with the handling of my flood insurance. The value is exceptional, saving me a considerable amount of money per year.

1 review

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Best customer service ever and I saved money too!!

1 review

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Robert Murphy was great. Took a lot of time to educate me and I had a difficult situation. I was impressed by his knowledge and ability to dig up whatever he didn't already know. I will definately be calling him again.

1 review

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I was having problems with my lender processing my renewed flood policy. Robert and his team responded in a very timely and helpful manner, even calling my lender several times to sort out the problem.

1 review

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I emailed for a quote and got an answer the same day. Very please with their support. I needed flood insurance by Dec 1 and emailed them on Nov 29 so I was rushing them and they came through for me. I now have insurance with them and it cost me a $1000.00 less then my previous flood insurance company. I am very please with there customer service and would recommend that everyone would give them a chance to quote them and maybe save a bundle of money like me. Thank you Robert @ Better Flood for saving me money and your fast customer service.