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Better Flood Insurance

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93.00 Rating Score™
Of 62 ratings/reviews posted on 1 verified review sites, Better Flood Insurance has an average rating of 4.90 stars. This earns a Rating Score™ of 93.00.

At Better Flood Insurance, we want to make the purchasing of flood insurance as easy as possible. Our goal is to get you comprehensive coverage at a fair and reasonable price. you can Apply Online right now and know your options for coverage in just 24 hours.

Serving: JACKSONVILLE, FL

62 ratings/reviews posted on 1 verified review site
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62 ratings & reviews posted
directly on Top Rated Local®


Quality * * * * * 4.9
Value * * * * * 4.9
Timeliness * * * * * 4.9
Experience * * * * * 4.9
Satisfaction * * * * * 5.0
OVERALL * * * * * 4.9
Showing 41-50 of 62 items.

1 review

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We were very satisfied with Robert and his staff at Better Flood Insurance. They were timely, efficient and went out of their way to provide us, our broker, and our lender all of the information that was needed. I really felt that they did an excellent job and will continue to work with them in the future. Thank you, Better Flood Insurance!

1 review

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The Agent and staff provide superior customer service! Our agent Robert handled us with care. He made us feel that our needs were his top priority, gave us great quotes that stayed within our budget and was extremely knowledgeable about flood insurance than any other company we went to prior to finding Better Flood! We'll be with this company for a very long time.

1 review

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Most people think of insurance policies as something we NEED, rather than something we WANT and, toping that, we hope against hope that we’ll never need to file a claim. So just the idea of spending hard earned dollars on something we hope we’ll never need, can rank somewhere between paying taxes and a trip to the dentist. Nothing, however, could be further from reality when talking with Robert Murphy at Better Flood Insurance. Not only is Mr. Murphy extraordinarily knowledgable about floods and flood insurance, insofar as what increases and lowers risks and, in turn, raises and lowers premiums as well as what is and is not necessary when it comes to coverage. He’s equally knowledgable about structural changes which can be made to a property in anticipation of a flood that can help mitigate damages and, in some cases, even lower premiums. It’s readily apparent that Mr. Murphys goal is not selling insurance just for the sake of selling insurance but rather, that his #1 goal is to keep homes and families safe in the unforeseen event of a disaster and should the worst ever happen, to make sure they’ll be able to recover. Even though I’ve never met Mr. Murphy in person and may never have the pleasure, I have a good sense, just from having spoken with him several times on the phone that, in the face of a disaster, I’d have an extremely knowledgable and exceptionally capable advocate in my corner, which is so much more than a flood insurance policy tucked away in a waterproof container. I would highly recommend that anyone with property which could someday be at risk, give Robert Murphy a call at Better Flood Insurance.

1 review

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There simply aren't enough good things I could say about Robert and this company! You talk about going above and beyond for his client! Robert saved the day and saved my client's mortgage loan. I will always refer any clients that need his expertise in the future! I can't say thank you enough for taking such wonderful care of my client!

1 review

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Robert is great. He is kind, knowledgeable, and saved us quite a bit of money. I must admit, when I first saw his flyer about the free "bucket of fun" and claims that his company could save us money, I thought it was all too good to be true. In fact, had we not been spending so much on our current insurance, I would probably not have bothered, but I figured, "What the heck. Why not try?" I'm so glad I did. Not only was the bucket of fun literally a bucket filled with fun items (my kids loved it), but the savings was real. We ended up saving hundreds of dollars for good coverage, and I can say that with confidence because only a few days after switching insurance, we had the biggest hail storm I've ever seen. Talk about heart-attack. I was in a panic thinking the worst. What if Robert really was too nice and the bucket of fun was a ploy and.... (You can see where my mind went.) Yet, I'm happy to say that it was all as it should be: a good product with good service at a good price. We are still fixing the damage from the hail storm, but at least I know that we are covered by a good company.

1 review

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We were so excited to hear from Better Flood Insurance because the cost of our flood insurance had been rising steadily, and they said they could lower it. A little skeptical, we called to see, and they were able to give us the same coverage for about half the price of our previous home and flood. Robert was very nice and great to deal with. And he sent out a "Bucket of Fun" for our kids filled with goodies they have enjoyed. We will be recommending this company to our neighbors that also have to deal with flood insurance!

1 review

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I could not be happier with this company. Very helpful with all of my questions, especially since I know very little about flood insurance. Took care of everything in a very timely manner. I would recommend this company to anybody.

1 review

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Better Flood Insurance is saving me over $1000 this year. I was lucky to come across his website and he responded quickly to give me a quote. He seems to really care about his clients, and in this day and time that is a rarity.

1 review

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Robert Murphy is a rare and special find in this impersonal world we live in. His knowledge and understanding of flood insurance far exceeds every other agent's that I came in contact with while shopping. He saved us several thousand dollars on the price AND he worked on our policy while he was on his family vacation so we could have our closing on time! I strongly recommend his services and value. Rick M.

1 review

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Robert Murphy of Better Flood Insurance, is a true professional. He is definitely an EXPERT on FLOOD INSURANCE. I'm a Real Estate Agent in Florida, a large peninsula which is known for many flood zones due to most of the state being at or near sea level. Most local agents don't have the knowledge of flood zone insurance and follow cookie cutter steps to qualify properties for insurance. They rely on FEMA and NFIB for insurance, which can be prohibitively expensive for the homebuyer. Robert saved two home sales for me. He explained how many zones are labeled "high risk for flooding" but have low to no claims for floods. Despite these homes being in "high risk flood zones" according to FEMA guidelines, the areas did not experience flooding, even with multiple exposure to severe rainstorms and even hurricanes. I learned from Robert that Private Flood Insurance is extremely competitive with NFIB premiums and has similar AM Best ratings. In addition, Private Insurance like Better Flood Insurance, meets all FEMA guidelines. In one case, the monthly premium quoted from a local agent was nearly 15 times as much as the quote from Better Flood Insurance. According to Robert, this is unusual, but he routinely saves homeowners 20% to 50% on their premiums. Robert went "above and beyond" to educate a local Loan Company underwriter. The underwriter couldn't believe his rates could be so low and still conform to FEMA and NFIB guidelines. It turns out that his policy was considerably less expensive and did conform to FEMA guidelines. By educating the underwriter, he saved the Home Sale. I'm sold on Robert Murphy and Better Flood Insurance. His knowledge and his service are exceptional.