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Better Flood Insurance

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94.00  Rating Score
9AM - 5PM ▾

Of 127 ratings posted on 1 verified review site, Better Flood Insurance has an average rating of 5.00 stars. This earns a Rating Score™ of 94.00.

At Better Flood Insurance, we want to make the purchasing of flood insurance as easy as possible. Our goal is to get you comprehensive coverage at a fair and reasonable price. you can Apply Online right now and know your options for coverage in just 24 hours.

Serving: JACKSONVILLE, FL


5.00 avg / 127 ratings on 1 verified review site
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127 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
5.0
Timeliness
4.9
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 81-90 of 127 items.

1 review

Verified
Affordable NFIS, prompt service, courteous, pleasant, professional. Need more??

1 review

Verified
Hands-down the best customer service of any company, I've ever dealt with. To top it off, the flood policy was over 50% cheaper than the other quotes I had received. Suzanna was fantastic and answered my (many) questions promptly. Real people answer the phone when you call. I have told my mortgage lender to be recommending this company to others!!

1 review

Verified
Very smooth process for my clients. Definitely will refer you in the future for any flood insurance needs!

1 review

Verified
Better Flood Insurance helped me get flood insurance for my home at a lower premium than I was paying through the NFIP. Not only is my premium significantly lower, my deductible is lower too! Susanna Torrez walked me through every step of the process, making sure I knew how to cancel my old policy, and kept in touch throughout. She has been wonderful and I would recommend her to anyone looking to get better flood insurance for their home.

1 review

Verified
Susanna Torrez is the best l! She is literally on top of everything and goes above and beyond to get the job done!!

1 review

Verified
Susanna, I really appreciate your attention to detail. Mark

1 review

Verified
Allow me to return the "Thank You and the Blessings of the Season". For in a Score {20} I have never had the service and affordability that your company has honestly provided. So rare in this world! Sincerely, Walter. D. Stanton.

1 review

Verified
After having twenty years of flood insurance, Robert has been the first person to take the time to explain to me the intricacies of my policy and the relationship to it with FEMA. I think I understand it now and will be a better consumer going forward. Robert at Better Flood Insurance will be my go to guy. Highly recommended.

1 review

Verified
I shopped and shopped. No other company was able to come close to their quote. Not because the other were high, but because the others didn’t understand the laws governing flood insurance. Robert did and I highly recommend him to anyone needing flood insurance. I am a mortgage lender and deal with insurance reps every day. He has surpassed all at this point.

1 review

Verified
Robert Murphy is my new representative. I came to Robert at the last minute looking blindly for a new Flood Insurance Company, My previous Representative barely ever contacted me and let my previous policy get to the cancellation step without even contacting me. he still hasn't contacted me as of this time, I found Robert and he was calm, cool, and collected and more importantly very friendly and had no problem explaining things to me. I learned more about Flood Insurance in our handful of calls than I did with all my years with my previous rep. I wanted to take the time to Thank Robert Murphy for taking me on and easing my Flood Insurance anxiety. Thank You once again.