Top Rated Local® is pleased to announce that Action Carpet Care is a 2019 award winner for carpet cleaners in North Dakota!
If you need someone to take care of an ugly spill on your carpet or you just want to refresh your home, look no further than the award winning team at Action Carpet Care.
Action Carpet Care has over 250 reviews on 2 verified sites with an average star rating of 5.00 earning them an enviable Rating Score™ of 94.00 and a 2019 Top Rated Local award for being one of the top 10 carpet cleaners in the state of North Dakota.
Here is just one of their many five-star reviews:
“The best customer service around! We were treated like family from the setup of appointment until they left our home! Our carpets look brand new and every stain is gone. Thank you so much! I would highly recommend Action Carpet Care.” – Christine S.
Not Your Average Carpet Cleaner
We took a few minutes to speak with Mark Kroeplin, the owner of Action Carpet Care, to find out more about the business and how they have built such an amazing online reputation.
The first thing we wanted to know was how Action Carpet Care separates themselves from other carpet cleaning companies and the reason why they believe clients should choose them. Here is what Mark had to say:
“I don’t oversell the client and I am honest as possible in every interaction. I just do the best I can.”
We also wanted to find out what is the mission of Action Carpet Care and how they feel like they make their community a better place. Mark discussed the idea of community, and that they operate within a small town where everyone knows each other. Because of that, Mark says they treat every client like family.
Building Success Through Customer Service
We also asked Mark how Action Carpet Care has built their incredible online reputation. Mark let us in on their secret:
“Our staff actually doesn’t encourage anyone to go online to leave reviews. I am surprised that we have such a great representation online but that just goes to show what a good job we do. The key is our great customer service.”
There are many businesses that would love to achieve the level of success that Action Carpet Care has achieved, so we asked Mark to provide some advice to those seeking guidance. Here is what Mark said:
“Keep an honest price point and do every job with integrity. Your reputation is too important to let it go easily.”
Congratulations to the team at Action Carpet Care for being a 2019 Top Rated Local award winner, and thank you so much, Mark, for taking the time to speak with us!