Top Rated Local® is pleased to announce that Brookdale El Camino is a 2018 award winner!
Treating the people you serve well pays off, a fact that is made apparent by the positive reviews Brookdale El Camino has received on a wide variety of internet review platforms. In fact, they’ve received so many positive reviews that they’ve earned an impressive 81.70 Rating Score™ on topratedlocal.com. This terrific score makes them one of the top 10 assisted living facilities in Colorado, as well as a 2018 Top Rated Local award winner. Here are just a few of the reviews that have been left for them by happy family members and residents:
“Grandma moved in a week ago. She loves it, and I love it! The staff and residents are so friendly and helpful!” -Jeanette G.
“Very caring staff, they love their residents [and] keep them busy with events. [They put the] residents first!” -Deborah M.
“Such a warm, loving, and bright community.”- Andrea T.
Not Your Average Assisted Living Facility
We spoke with Janella Sandavol, executive director of Brookdale El Camino, about her business’ phenomenal online reputation. She expressed to us that one of the things that sets them apart from the other assisted living facilities in the area is the fact that they’ve been in the same location in Pueblo for more than two decades. That provides a level of stability and community for the residents that other facilities simply cannot.
That being said, life at Brookdale El Camino is certainly not boring. Not only does the team organize tons of events, including games and music (they even have their own choir), but they also organize trips to places like Las Vegas and various, local, natural areas.
Building Success By Enriching The Lives of Seniors
Speaking with Janella, we realized just how much she and her staff care about the people they serve. She says all the residents at Brookdale El Camino have amazing stories about their lives. Some of them have been to war, many of them have built families, and all of them have a unique perspective on the world. The Brookdale El Camino team strives to make residents’ lives the best they can be for the time they have left.
As for marketing, Brookdale El Camino utilizes an in-house marketing team, as well as participates in a wide variety of community events and builds relationships all over Pueblo. Beyond their marketing efforts, how did this long-standing assisted living facility build up such a phenomenal online reputation? That became incredibly clear to us when we asked Janella what advice she had for other businesses, assisted livings and otherwise, on improving their online reputation. She said, “Provide great customer service, give it your all, enjoy what you do, and get more reviews.” It is obvious that the team at Brookdale El Camino truly cares for their residents, and that has shone through in the online reviews they’ve received.
Congratulations to the team at Brookdale El Camino on being a 2018 Top Rated Local award winner!