Top Rated Local® is pleased to announce that, thanks to their irreproachable 96.00 Rating Score™, Silver Creek Assisted Living is a 2018 award winner in Arizona.
For families and seniors looking for a beautiful assisted living community with a focus on maintaining independence, no other assisted living in Bullhead City can compare to Silver Creek Assisted Living.
Silver Creek Assisted Living has earned dozens of positive reviews across multiple review sites, an award-winning Rating Score and a 2018 Top Rated Local award. Here is just one of the many five-star reviews that helped to get them there:
“My mom has been living at Silver Creek for about six months. Words can’t express the gratitude we have towards the owners of the facility and their staff. We visit mom often, and there is always some kind of activity going on. We are so happy with the care they give mom. If you have a loved one that needs care, please, take the time to check Silver Creek out. You will not be disappointed.” – Lucille M
Lucille’s review is indicative of the care and home-like environment that Silver Creek Assisted Living provides for its residents and their families; it is truly unlike any other assisted living center.
Not Your Average Assisted Living Center
Silver Creek Assisted Living is privately owned, allowing them to make on-the-spot decisions for the sake of their residents rather than jumping through corporate hoops. And unlike many other assisted living communities, Silver Creek has very little employee turnover, which means that their employees are able to get to know the residents better and do what’s necessary to meet their individual needs.
There are so many social programs for residents to get involved in at Silver Creek, from Bingo and Poker to group spelling bees and crossword puzzles. They also offer plenty of opportunities for residents to get out and enjoy the community. They go shopping twice a week, and there’s a restaurant club that goes out once a month.
The residents at Silver Creek want what we all want — good food and entertainment — and luckily, Silver Creek has the resources necessary to meet those needs. In fact, Silver Creek used to be a restaurant before it was converted into an assisted living community, and their high standards for the food they serve has not changed!
When asked why they do what they do at Silver Creek, Director, Renee Fleminks, had this to say:
“I just want to make sure that I am here for these people to make life enjoyable for them. So many of our residents don’t want to go into assisted living, and now they understand why they are there. We are family to them, and I am here to manage what assistance they need because of my passion for helping others.”
Building Success With the Best Staff and Word-of-Mouth Referrals
When asked what their strategy is for growing their business, Renee says that they do some advertising but not much. She credits her staff and the care that everyone, from the nurses to the kitchen staff, provides for their strong online reputation.
In addition to online reviews, Silver Creek has been around for more 20 years — they were the first assisted living outside of Phoenix — and word-of-mouth referrals from local doctors’ offices, as well as from residents and their families, are huge for them.
Their website is another vastly important piece of their growth strategy, and they work with a company that manages their website and Facebook page.
When asked what advice she would like to give other companies that are struggling to build their online reputation and grow their business, Renee says that building a strong staff has been key to Silver Creek’s success because it ensures that their residents are in contact with people they know and trust. She also wanted to impress the importance of knowing the value of your services and being a reliable company that is interested in other businesses.
Congratulations to the team at Silver Creek Assisted Living for being a 2018 Top Rated Local award winner, and thank you so much, Renee, for sharing your words of wisdom with our team!
If you or your loved one is looking for an assisted living community in Bullhead City, we highly recommend that you check out Silver Creek Assisted Living. Visit their website today.