Top Rated Local® is pleased to announce that Botzon’s Automotive is a two-time 2018 award winner in Washington!
Whether you’re in need of an oil change, a power steering fluid flush or any other automotive service in the Spokane Valley, there’s no better auto shop to turn to than Botzon’s Automotive.
Botzon’s Automotive has earned hundreds of online reviews with an average rating of 4.95 stars, a spectacular Rating Score™ of 99.51 and two 2018 Top Rated Local awards — one for being ranked among the top 10 auto shops in Washington and one for being ranked among the top 100 businesses in Washington!
Here’s just one of the many five-star reviews their happy clients have given them:
“These guys were all very helpful and trustworthy. As a single woman, it is hard to find someone you can trust with an issue you may know nothing about. I’ve been taken advantage of in the past but have [had] no issues here. They are reasonable and reliable and the only place I’d take my Volvo to. Thanks to Bud and his team!” – Jessica C
Not Your Average Auto Shop
Botzon’s Automotive offers competitive prices to their customers, and they stand behind everything they do 100 percent. Customers gain added peace of mind with the nationwide warranty they offer through their parts company.
The team at Botzon’s is extremely efficient at getting cars checked in, repaired and back to their clients. And the vast majority of jobs they take on are finished in one to three days, giving their customers the solutions they need to get back on the road and back to their daily routine.
We asked the owner of Botzon’s Automotive, Bud Botzon, why he does what he does. Here’s what he had to say:
“I like cars, and I like people! I like working with my hands and helping our community. We service exotic cars, too, and that’s really fun for us. We can work on Ferrari’s, Lamborghini’s, Rolls Royce, etc. We work with MGB a lot also, and I don’t think anyone else in the area can do that. We even have a lot of experience with British cars, like older Jaguars.”
Building Success Through Honesty and Next-Level Customer Care
Bud credits Botzon’s Automotive’s strong online reputation to his team’s commitment to honesty and to taking great care of their customers.
“We know when things go wrong, and we stand behind our work. I have a great staff, and they’re known for being professional; we get a lot of compliments about how knowledgeable and down to earth they are.”
They also have a “reminder” service that prompts their customers to leave a Google review after their vehicle has been repaired.
Botzon’s Automotive was built on word of mouth, and it’s been the team’s main focus after some unsuccessful advertising attempts in the past.
We asked Bud what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:
“Stand behind your work, always. Good communication is key as well. It’s so frustrating when you’re dealing with a concern and you can’t talk to anyone. We don’t do that. If someone has an issue, we address it immediately. We return every call to ensure our clients are happy. We get a lot of communication through e-mail, as well, so we make sure we respond quickly. We’re on top of it. It’s so important.”
Congratulations to the team at Botzon’s Automotive for being a 2018 Top Rated Local award winner, and thank you so much, Bud, for taking the time to speak with us!
If you’re in need of honest, efficient automotive service in the Spokane Valley, we highly recommend Botzon’s Automotive. Visit their website today!