Top Rated Local® is pleased to announce that Car Doctor is a 2019 award winner for auto shops in Oklahoma!
From engine repair to oil changes, Car Doctor has what it takes to handle all of your auto service needs in Oklahoma City.
Car Doctor has received hundreds of reviews on four verified sites with an average rating of 4.97 stars, earning them an outstanding Rating Score™ of 97.71 and a 2019 Top Rated Local award for ranking among the top five auto shops in all of Oklahoma!
Here’s just one of their many five-star reviews:
“[This is a] great shop with outstanding service built on honesty, which is rare today. Mike is incredibly knowledgeable and takes care of the customer from start to finish. He gives them the information needed to make the right decisions for them. He fixed my truck’s A/C and got me back on the road with a quick turnaround. My whole family uses the Car Doctor, and you should, too.” – Bill D.
Not Your Average Auto Shop
Mike Bailey, Lead Technician and the owner of Car Doctor, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Car Doctor apart from the many other auto shops in Oklahoma. Here’s Mike’s response:
“Our customer service is great, but our skills and our capabilities are what set us apart. Really, what sets us apart is our ability to go above and beyond what other people can do.”
Matt went on to say:
“The complexity of the vehicles today requires people to make wiser decisions about servicing them.”
We also wanted to know why they do what they do at Car Doctor and how they work to make the world a better place. Here’s what Mike had to say:
“Providing the best service we can in downtown Oklahoma City is our mission. We keep the roads safer for the motoring public.”
Building Success Through Great Service
When we asked Mike about Car Doctor’s secret to such a strong online reputation, he said:
“Our online reviews are just a reflection of the service we provide. I’ve been the ASC Technician Of The Year for 17 out of the last 20 years, so I work in the industry at a very high level. We also have a 40 hour a year continuing education requirement, which we have also won a national award for.”
MIke went on to say:
“We also just have great customers!”
Outside of building the kind of online reputation any business owner would envy, Car Doctor has spread the word about who they are and what they do through word of mouth and not much else, which says something about the kind of service they provide.
Clearly, Mike knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:
“Ask for reviews, and use an industry-specific CRM.”
Congratulations to the team at Car Doctor for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!
We highly recommend Car Doctor in Oklahoma City. Visit their website today!
