Top Rated Local® is pleased to announce that One Stop Auto Care is a 2019 award winner for auto shops in the state of New Mexico!
If you are having any vehicle issues and need a trustworthy and professional auto shop, look no further than the team at One Stop Auto Care in Albuquerque.
One Stop Auto Care has over 80 ratings on 3 verified sites with an average star rating of 4.60 stars earning them a incredible Rating Score™ of 86.96 and a 2019 Top Rated Local award for being one of the top 10 auto shops in the entire state of New Mexico.
Take a look at what one of their many happy customers said:
“I was very pleased with my service. One Stop Auto Care was quick, very knowledgeable and very professional auto shop. I brought my car in for inspection to see if they found same problem as a dealership had told me. They found a small part of the same problem, and found another thing the dealer had missed. They saved me a fair amount of money and performed the work in a very quick and professional manner. I would recommend One Stop Auto Care to anyone.” – Ray T.
A One-of-a-Kind Auto Shop Secret to a Strong Online Reputation
We wanted to find out some inside information regarding One Stop Auto Care’s stellar reputation, so we sat down with the owner of the business, Kim Ramos.
The very first thing we wanted to know was what the secret was to One Stop Auto Care’s success at building an impressive online reputation. Kim told us:
“We try to treat every single customer like family. Our goal is to focus on the relationship with the customer and their vehicle. It is extremely important to us that we have a detailed history of the car because getting to know the automobile is just as important as getting to know the customer.”
On top of the unique customer relationships, One Stop Auto Care also boasts some rare services that many of their competitors can’t match. For example, they perform comprehensive oil analysis on site to test for metal and contaminants. They are the only shop in the entire state with the lab in the building, which cuts down on testing time dramatically.
Making the World a Better Place Through Quality and Honesty
So many of our award winners are adamant about improving their community and the world, and One Stop Auto Care is no exception. We asked Kim what the mission of the business is and here is what she said:
“Our mission is to provide quality auto and customer service to all individuals and businesses alike above and beyond all expectations. We encourage new business and retain current customers by our quality of work and honest reputation. We strive to create a work environment that breeds success and encourages our employees to excel.”
Outside of their strong reputation, Kim understands that the business must also grow through other avenues such as digital marketing on Facebook and Google. She told us that they emphasize the digital aspect of marketing because they have found many customers will just throw away print mailers.
Finally, we asked Kim to provide some advice for other business who are hoping to achieve the same level of success as One Stop Auto Care. Here was her expert advice:
“Make sure you address both the positive and negative feedback you receive. It is very important to keep an open dialogue with everyone!”
Congratulations to the team at One Stop Auto Care for being a 2019 Top Rated Local award winner!
