Top Rated Local® is pleased to announce that Queen City Auto Body is a 2019 award winner for auto shops in New Hampshire!
When it comes to auto body repair in Manchester, you won’t find a better shop to work with than Queen City Auto Body.
Queen City Auto Body has received more than 150 reviews with an average rating of 4.93 stars, earning them a tremendous Rating Score™ of 97.31 and a 2019 Top Rated Local award for ranking among the top five auto shops in all of New Hampshire!
Here’s just one of their many five-star reviews:
“Friends recommended Queen City Auto Body, and we couldn’t be more pleased with the work that they did repairing our SUV. Our experience was so positive, from the first visit to discuss the damage and get an estimate to the drop-off and pick up after the work had been completed. Everyone was helpful and polite. The shop is clean and organized. Gary was extremely helpful and worked with us to find a convenient time to leave our vehicle with him, and the repairs were completed on time and on budget. Gary and his staff take great pride in their work, as they should. We have found our ‘go-to’ repair shop for ourselves and our extended family.” – Heather H.
Not Your Average Auto Shop
We wanted to learn all about Queen City Auto Body and its impressive online reputation, so we took a few minutes to talk with the owner and Shop Manager, Gary.
The first question we had for Gary was what is it that sets Queen City Auto Body apart from their competition in New Hampshire. Here’s Gary’s response:
“We are striving for better-than-new conditions. If we are just painting the bumper or a small part, we buff the whole car so it looks new and matches. We will shine your lights, and clean your rims and windows. We want your car to look better than when it came in. We call it planting seeds.”
Gary went on to add:
“The car always has to match. I will keep mixing and mixing until the paint matches the whole car. This is a lifetime guarantee.”
We also wanted to know what their mission is at Queen City Auto Body and how they work to make the world a better place. Here’s what Gary had to say:
“Just be a friendly person, and treat everyone the same. They are coming to me with problems, and I want them to feel comfortable that I will take care of them. I try to make the world friendly.”
Building Success by Treating People Like People
Gary attributes Queen City Auto Body’s strong online reputation to their commitment to treating people like people instead of just numbers:
“We get to know who is coming into your shop and reassure them that we have their back. We go above and beyond for them; sometimes, I even give them something free if I think they need it. I want to help everyone be safe on the road and have a great experience with the shop.”
Outside of building a powerful online reputation, Queen City Auto Body has gotten their name out there by handing out goody bags filled with swag — pens, notebooks, magnets and a $5 gift certificate for coffee and a car wash — with every service.
There are so many business owners out there looking to build the kind of online reputation Queen City Auto Body has. Here’s Gary’s expert advice for them:
“Treat people with respect.”
Congratulations to the team at Queen City Auto Body for being a 2019 Top Rated Local award winner, and thank you so much, Gary, for taking the time to speak with us!
We highly recommend Queen City Auto Body in Manchester. Visit their website today!
