Top Rated Local® is pleased to announce that RAD Auto Repair is a 2018 award winner
RAD Auto Repair is not only one of the top 10 auto shops in Arizona, but one of the top 100 businesses overall in the state, all thanks to a 92.82 Rating Score™, a 4.77-star average rating on verified sites, and more than 100 positive reviews just like this:
“I cannot say enough about how wonderful the staff at this place is. In a strange turn of events, I found myself needing to buy a car reliable enough to make a 25-hour drive home, and scheduled a used vehicle inspection here. The seller was running a touch late and the staff offered to stay late to complete the inspection. The service was very informative, the quotes were fair, and the price was very reasonable. To have such a thorough inspection done slightly after hours on a Saturday makes this place exactly what is advertised. Way RAD. I wish I lived closer (instead of Iowa) so I could use these guys as my regular mechanic. Five-star service with a smile.” -Kathleen M.
Not Your Average Auto Shop
Our team spoke with Brandon Stapley, the owner of RAD Auto Repair, about his business’ impressive online reputation.
Brandon has always loved working with cars, as well as helping people. In fact, that’s why he got into the auto repair business — to combine his two passions. Applying his love for the work to everything he does, Brandon strives for excellence in service. When we asked what it is that sets RAD Auto Repair apart from other area auto shops, he said it’s “Trust. We love everyone and treat the car as if it was our own. The customer is always first.”
Building Success By Focusing On The Customer
As an award-winning business owner with tons of experience in his industry, Brandon knows a thing or two about maintaining a positive reputation. He and his team focus on service above all else and make sure to always prioritize the customer’s happiness and satisfaction regarding the work they perform. The following is his wise advice for other business owners who are investing time in their online reputation:
“Customer is always first. If they’re not, why would they come back? If they don’t feel taken care of, they won’t go back. Make the customer number one.”
Congratulations to the team at RAD Auto Repair for being a 2018 Top Rated Local award winner, and thank you so much, Brandon, for taking the time to speak with us!
