Top Rated Local® is pleased to announce that Black Cat Barber Company is a 2019 award winner for barber shops in Utah!
If you’re looking for a barber shop that offers great haircuts and an environment that will make you feel like family, look no further than Black Cat Barber Company in Tooele.
Black Cat Barber Company has received more than 125 reviews with a perfect average rating of 5.00 stars, earning them a wonderful Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top five barber shops in all of Utah!
Here’s just one of their many five-star reviews:
“Kevin was awesome. His was the best haircut I have ever received. I will also say [that they have a] really awesome staff and [provided me with the] best service I have ever received. I wish my hair would grow faster so I could [go] back already.” – Michael P.
Not Your Average Barber Shop
We wanted to learn all about Black Cat Barber Company and its impressive online reputation, so we took a few minutes to talk with the owner, Kevin Clement.
The first question we had for Kevin was what is it that sets Black Cat Barber Company apart from their competition in Utah. Here’s Kevin’s response:
“It’s not just a haircut; it’s an experience that you’ll get each and every time. We don’t deviate… We’re consistent with our service every time, and that’s why we retain such a high customer return ratio. We custom cut everyone’s hair to the shape of their head. …That’s pretty much why we do what we do — so that we can keep capitalizing, growing and priding ourselves on being the best around. And we intend to only get better.”
Kevin went on to say:
“We’re just a small shop with a lot of local guys here. A lot of us are, by society’s norms, all tattooed up and look rough and tumble. But we’re just a bunch of honest guys making an honest living. We just love what we do. When you love what you do, you never work…”
We also wanted to know what their mission is at Black Cat Barber Company and how they work to make the world a better place. Here’s what Kevin had to say:
“My personal motto has always been to treat others as you want to be treated and always take care of your community. Treat your community as if they were your own, because at the end of the day, likes on Facebook, Instagram and social media aren’t what pay our bills. It’s the clients themselves who come in who pay our bills. My mission statement is that every client that comes in is an audition. We’re auditioning to be their barber.”
Building Success Through Honesty and Good Service
Kevin attributes Black Cat Barber Company’s strong online reputation to their commitment to always being honest, providing good service and being good people. He also told us that they’ve built up their online reputation by using multiple platforms, as well as by asking their clients for reviews and stressing the importance of reviews for their business.
Outside of building a powerful online reputation, Black Cat Barber Company has gotten their name out there by handing out flyers, as well as through Facebook ads, Instagram ads and their website. And once they learned about Top Rated Local after their neighbor won a 2018 award for employment agencies, Kevin started pushing his clients to use it as well:
“The more online reputation you can have, be it Yelp, Google, Facebook or Top Rated Local, it’s only going to better off for you in the long run.”
There are so many business owners out there looking to build the kind of online reputation Black Cat Barber Company has. Here’s Kevin’s expert advice for them:
“Don’t get lost in the online aspect of it. Take the time to get out and do the groundwork. Shake hands and meet people in the public as well. Really, really hone in on that word of mouth as well. That’s a big one especially for anybody that’s trying to grow a strong reputation. I tell a lot of clients, ‘If you can’t tip us and if you feel obligated to tip us, just leave us a review. That, to us, is just as good as a tip because that will pay dividends to us, tenfold over the years.’ We’re not pushing them but asking and emphasizing the importance… Just let people know how much it helps us, and they will feel compelled, especially if they like you. They want to help you, and if you stress to them the importance of helping you by leaving reviews, nine times out of 10, it’s easy. They’ll always want to help out and leave a good review.”
Congratulations to the team at Black Cat Barber Company for being a 2019 Top Rated Local award winner, and thank you so much, Kevin, for taking the time to speak with us!
We highly recommend Black Cat Barber Company in Tooele. Visit their website today!