Top Rated Local® is pleased to announce that Frank’s Gentleman’s Salon is a 2018 award winner!
“Very clean and friendly place. You are greeted and then taken to a small ‘man-cave’ waiting area. [You receive] two complimentary drinks with your appointment; I went in the am, so coffee, but they have beers and whiskey as well. [My barber] was great, wonderful haircut and service. Haircut included: cut, wash/condition, final trim w/razor, [and] style. Reasonable prices for what you are getting. I would highly recommend!” -Craig P.
That’s just one of the more than 300 rave reviews Frank’s Gentleman’s Salon has received on verified sites from happy customers. These reviews have earned them a 97.23 Rating Score™, a 4.62 average star rating, and a spot among the top 10 barber shops in the entire state of South Carolina.
Not Your Average Barber Shop
Karen, the manager of Frank’s Gentleman’s Salon, took some time to speak with us about the business’ outstanding reputation.
We first wanted to know what it is that keeps people coming back to Frank’s Gentleman’s Salon, instead of other barber shops in the area. When we asked Karen, she said, “They get top-notch service, they come in to relax. It’s their 30 minutes to just relax and not think about anything. They’ll get the best haircut they have ever had.”
Building Success By Keeping Things Consistent
When it comes to the Frank’s Gentleman’s Salon secret to success, Karen credits it to their ability to give each and every client the very best. She says the secret is “Customer service and [an excellent] experience. The fact that our stylists are top notch, our barbers are the best, and we have a great team here. They all work together, and they make sure that every client gets the same experience. Every client, every time. No matter if it’s their first time or their 10,000th time, they get the same experience and great quality of service every time. One of our mottos is, ‘It’s not just about the little things, it’s all about the little things.”
Here’s Karen’s advice to businesses that are working on their online reputation:
“Treat everyone equally with the same respect, give them amazing customer service, be the best at your craft that you can be. Make sure everyone is satisfied before they walk out the door.”
Congratulations to the team at Frank’s Gentleman’s Salon for being a 2019 Top Rated Local award winner, and thank you so much, Karen, for taking the time to speak with us!
