We are pleased to announce that, due to their impressive 98.4 Rating Score™, Reign Hair Salon is a Top Rated Local® award winner!
They’ve built up an incredible online reputation due to positive reviews from their happy customers. See what some of them have to say:
“I just had one of the most amazing experiences at Reign Salon. Nate and Lauren were both so incredibly warm and friendly and they went above and beyond to make sure that all my needs were met. Seriously, I’ve never felt so pampered and listened to at a salon as I did here — hot tea, scented foot bath followed by a foot massage, complimentary deep conditioning treatment and great conversation. I came in for a simple cut and highlight and left feeling like I’d had a spa day. Not to mention that they did an amazing job with my color! Lauren has put a tremendous amount of detail into making this salon as comfortable as possible — complete with soft natural lighting, sinks that are actually comfortable for your neck and heated towels, I can’t recommend them enough!” -Megan L.
“Walked in 10 minutes before closing. The owner was so gracious and accommodated me. Was willing to do a full balayage. Super friendly. Excellent service! Best salon I’ve been to!” -Kara P.
Owner, Lauren sat down with us to give us the inside scoop on how her business built up such a stellar online reputation.
What is your secret to such a strong online reputation?
Our secret is great service. We treat our clients like family. This alone has led them to leave us these incredible reviews.
What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?
Again, the answer is great service. We really do care about our clients, and they can tell. We believe our clients are queens, so we give them the royal treatment.
Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?
We believe that everyone needs to be pampered sometimes, and we’ve specifically noticed this need in mothers of infants. Every week, we offer one day where mothers can bring in their infants, leave them in the care of a professional, and be pampered.
What advice do you have for other businesses trying to build a strong online reputation and grow their business?
We can not stress enough the importance of loving your clients. We make it a point to make sure every single one of our clients knows what they mean to us.
Lauren would like us to acknowledge that without her employees, her business would have never made it to the level it has. She says that it takes everyone on her team to make Reign what it is — a place where clients can come to get pampered, relax, and talk about whatever is on their mind.
Congratulations, Reign Salon team, on your Top Rated Local® Award!
If you’re looking to be your most gorgeous self, we highly recommend Reign Hair Salon. You can learn more or view their portfolio on their website.
