Top Rated Local® is pleased to announce that Advanced Steam Extraction is a 2019 award winner for carpet cleaners in Mississippi!
When it comes to carpet cleaning in Pearl, no company beats Advanced Steam Extraction.
Advanced Steam Extraction has received dozens of reviews on multiple verified sites with an average rating of 4.73 stars, earning them a phenomenal Rating Score™ of 91.33 and a 2019 Top Rated Local award for ranking among the top 10 carpet cleaners in all of Mississippi!
Here’s just one of their many five-star reviews:
“One of their crews spent a full day at my house, moving furniture to clean, strip and refinish virtually every floor in my house. They worked their tails off and I now have floors that look better than they did when new. Highly recommend them!” – Marty D.
Not Your Average Carpet Cleaning Company
Richie Lott, the owner of Advanced Steam Extraction, generously gave us a few minutes of his time to tell us a little more about his stand-out business and its outstanding online reputation.
The first question we had for Richie was what sets Advanced Steam Extraction apart from the many other carpet cleaning companies in Mississippi. Here’s his response:
“Customer service and education set us apart. We are the most certified company in the state of Mississippi. All of our employees go to school and become certified in things like the chemicals used, the fabrics we clean and the method to clean certain types of textiles.”
He also told us that they offer a variety of services besides just carpet cleaning, including rug cleaning; tile and grout cleaning; upholstery and drape cleaning; stone, marble and granite cleaning; leather cleaning and repair; water damage restoration; mold remediation; trauma clean-up and pressure washing.
We also asked Richie what their mission is at Advanced Steam Extraction and how they work to make the world a better place. Here’s what he had to say:
“[Our mission is] to offer great service at a reasonable price.”
Building Success Through Satisfied Customers
Richie credits Advanced Steam Extraction’s strong online reputation to their commitment to taking care of their customers:
“We offer a 100-percent satisfaction guarantee, and if they aren’t 100-percent satisfied, we will re-clean the area at no cost.”
Richie added:
“We treat people very fairly and honestly so that it can have a positive impact on our reputation.”
Outside of building a powerful online reputation, Advanced Steam Extraction has gotten their name out through word of mouth and social media.
It’s clear that Richie knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:
“The customer is always right — it’s kind of a cliche, but it’s true. Without the customer, you can’t exist, so you have to treat them as if they’re your lifeline.”
Congratulations to the team at Advanced Steam Extraction for being a 2019 Top Rated Local award winner, and thank you so much, Richie, for taking the time to speak with us!
We highly recommend Advanced Steam Extraction for all of your carpet cleaning needs. Visit their website today!
