Top Rated Local® is pleased to announce that Armstrong Carpet Repair is a 2018 award winner!
A 96.30 Rating Score™, an average 4.73 star rating on verified sites, and tons of positive reviews online, Armstrong Carpet Repair is one of the top five carpet cleaners in Virginia for 2018! The following are just three of the phenomenal reviews that got them here:
“I have a whole home of beautiful carpet thanks to these guys! Mr. Armstrong was very prompt and helped me figure out exactly what I wanted within my budget. He was extremely professional and the work he and his team did was phenomenal! I didn’t think they could do all 2500 sq feet in one day but to my surprise, they got to my house early in the morning, only stopping for lunch, finished that day and thankfully I was able to move in the next day. I highly recommend Armstrong carpet to anyone looking for high-quality carpet work!” -Jim S.
“Truly grateful for this company! Saved me from having to pay thousands to get the carpet replaced in my old apartment and got my deposit back as well. I also hired them to install the carpet in the house me and my husband were moving into. It was installed beautifully and with attention to detail. They are the only carpet company I will hire in the future!” – Kwasha B.
“Reasonable pricing and good work, I discovered I forgot another hole under one of my beds during my move out and immediately emailed them, and he was out there the next day to patch up the spot at a decent price. I highly recommend this company.” -Atreyu F.
A One-of-a-Kind Carpet Cleaning and Repair Company’s Secret to a Strong Online Reputation
Malachi Armstrong, the owner of Armstrong Carpet Repair, took some time to speak with us about his business’ awesome online reputation.
Of course, the first thing we wanted to know was the secret to Malachi and his team’s success online. In Malachi’s words, it’s “Good work, quality work, knowing how to work with people, and a team with good personalities.”
What’s the Armstrong difference? Passion for the work and the people they help. “We care. This is my business, so I have to care because [whether good or bad], everything is on me.”
Making the World a Better Place By Treating Customers Well
Malachi and his team have enjoyed great success, in a large part, due to their knack for customer service. This is Malachi’s advice to other business owners who are working on their online reputation:
“Make sure you leave the people happy, do what they want you to do. Gotta work well with people, be patient, willing to do things you don’t want to do or agree with to make people happy.”
Thank you for speaking with us, Malachi! Congratulations to the team at Armstrong Carpet Repair for being a 2019 Top Rated Local award winner!
