Top Rated Local® is pleased to announce that Coastal Carpet & Tile Cleaning is a 2019 award winner for carpet cleaners in Mississippi!
If you are looking for trained professionals to support in any of your floor cleaning needs, with over 17 years of experience, Coastal Carpet & Tile Cleaning is the way to go in Gulfpoint, Mississippi.
Coastal Carpet & Tile Cleaning has received dozens of reviews on verified sites with an average rating of 4.92 stars, earning them an incredible Rating Score™ of 93.20 and a 2019 Top Rated Local award for ranking among the top 10 carpet cleaners in all of Mississippi!
Here’s just one of their many five-star reviews:
“I am beyond pleased with the service that Coastal Carpet & Tile Cleaning (Robert and Chris) provided! They cleaned three of my bedrooms (all of which were upstairs) in less than an hour, and the carpets looked amazing! Besides the great cleaning job that they did, they provided great customer service over the phone, and were very polite and personable, which goes a long way nowadays! [I] highly recommend this company!” -LaToya B.
Not Your Average Carpet Cleaners
We wanted to learn a little more about this award-winning business and its impressive online reputation, so we took a few minutes to talk with Robert Hokamp, the owner of Coastal Carpet & Tile Cleaning.
The first question we had for Robert was what sets Coastal Carpet & Tile Cleaning apart from their competition in Mississippi. Here’s his response:
“It’s probably the crew I’ve got. I’ve got some good guys, and I’ve got low turnover. I pay my guys by the hour, not by commission. It gives them more incentive to stay on the job longer and make sure things are done right!”
We also wanted to know what their mission is at Coastal Carpet & Tile Cleaning and how they work to make the world a better place. Here’s what Robert had to say:
“We clean Biloxi one floor at a time!
Building Success Through Trustworthiness
When asked about the Coastal Carpet & Tile Cleaning secret to a strong online reputation, Robert said:
“Honestly, sometimes we’ll talk about leaving reviews with customers, and other times they’ll leave reviews on their own. I don’t really have a secret. I don’t really push reviews on customers.”
Outside of building a powerful online reputation, Coastal Carpet & Tile Cleaning has gotten their name out there through the Google platform, phone books, and some online advertising.
There are so many business owners who would love to build the kind of online reputation that Coastal Carpet & Tile Cleaning has. Here’s Robert’s expert advice for them:
“You’ve got to make sure that you’ve got trustworthy people. They’re representing you. Make sure they know how to talk to clients and get personal with them. You want to make people feel comfortable!”
Congratulations to the team at Coastal Carpet & Tile Cleaning for being a 2019 Top Rated Local award winner, and thank you so much, Robert, for taking the time to speak with us! Visit their website here!
