Nevada’s Top Rated Local® Carpet Cleaners Award Winner: Fresh Start Carpet Care

Top Rated Local® is pleased to announce that Fresh Start Carpet Care is an award winner for carpet cleaners in 2019.

If you are looking for a reputable carpet cleaner that will get your carpets looking like new, look no further than this award-winning company!

Fresh Start Carpet Care has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 95.00 and a 2019 Top Rated Local award for ranking as one of the top three carpet cleaners in Nevada!

Here’s just one of their many five-star reviews:

“I highly recommend [this company]! They got us on their schedule quickly, arrived on time, and were very personable and efficient. Thanks again, guys!” – P.A.

It is because of excellent reviews like this that Fresh Start Carpet Care is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaner

We were excited to learn all about Fresh Start Carpet Care and how they have gotten where they are today, so we sat down with the Co-Owner, Chris McMahon.

Fresh Start Carpet Care is a family-owned and -operated business, and Chris says that he and his business partner work with a lot of pride in what they do to make sure that their work is remembered and shared. Integrity is an important business principle of theirs, and Chris shared that they are not in the business of dishing out false hope. They will explain to their clients what can and can’t be expected, and then they work their hardest to exceed the clients’ expectations.

We also asked Chris if he would tell us a bit more about their business mission. He replied:

“It’s in the name! Our point is to make sure our clients can have a fresh home again. Our point is to clean carpets when people think they can’t be cleaned. Our objective and our goal is to show them that most of the time, they can be cleaned.”

Building Success With Kindness

Fresh Start Carpet Care has earned such an incredible reputation, so we were excited to hear about some of the ways they have marketed and grown their business. Chris humbly shared:

“We are just as mom-and-pop as you think… We don’t want to just be a small business that grows to a large business and starts to forget how we get there. We know how we’re going to grow and sustain our business, and that’s our people, our customers.”

Online, they keep up with their community via social media, like Facebook. Offline, they make sure to stay active in their community and support causes that are important to them. They offer discounts to veterans and seniors; they knock on doors and hang coupons for discounts on doors, and they donate services to local charities, like the children’s hospital.

There are many businesses out there that are looking to build as impressive a reputation as Fresh Start Carpet Care has managed to. We asked if Chris could share any expert advice with these companies. Here’s what he had to say:

“Remember that the customer is the one the writes the review. You have to treat them with care and kindness in their home. That’s the most important part. We all have bad days but you have to put that away when you walk into a customer’s house.”


Congratulations to Fresh Start Carpet Care for being a 2019 Top Rated Local award winner, and special thanks to Chris for taking the time to speak with us!

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