Top Rated Local® is pleased to announce that Germ Warfare Carpet and Upholstery Cleaning LLC is an award winner for carpet cleaners in 2019.
If you are looking for a carpet cleaning company that will get your carpets looking and smelling like new, look no further than this award-winning company!
Germ Warfare Carpet and Upholstery Cleaning LLC has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 96.44 and a 2019 Top Rated Local award for ranking as one of the top five carpet cleaners in Idaho!
Here’s just one of their many five-star reviews:
“They did an amazing job!! They were very professional, and the carpets looked brand new when they were done. I would definitely recommend them to anyone who asks!! Also, I think I got more than I paid for because they are affordable for what they do!!!” – C.G.
It is because of excellent reviews like this that Germ Warfare Carpet and Upholstery Cleaning LLC is now able to call themselves a Top Rated Local award winner!
Not Your Average Carpet Cleaning Company
We were excited to learn all about Germ Warfare Carpet and Upholstery Cleaning LLC and how they have gotten where they are today, so we sat down with Jennifer, who co-owns the company with her husband.
The first thing we wanted to know was what it is that makes Germ Warfare Carpet and Upholstery Cleaning LLC stand apart from its competitors. Jennifer shared:
“We have top-of-the-line equipment and top-of-the-line products, but most of all, we care, and if our customers aren’t happy, we aren’t happy. Our integrity and the quality of our work is never in question because we are there to give the best service possible.”
When it comes to the Germ Warfare Carpet and Upholstery Cleaning LLC business mission, Jennifer said:
“It all comes down to treating people well and putting yourself in other people’s shoes. We respect people and treat everyone the way we would want to be treated. We also don’t upsell anything, but rather are brutally honest about whether our customers need a service or if they’d be better without. Lots of people get taken advantage of, and we strive to make our customers feel like they have been treated fairly.”
Building Success, Online And Off
Germ Warfare Carpet and Upholstery Cleaning LLC has earned a fantastic reputation, so we asked Jennifer how they have managed to grow their business and get such great reviews. Jennifer told us that, by caring as much as they do about customer service, the reviews naturally follow.
In addition to building the kind of online reputation that any small business would envy, Germ Warfare Carpet and Upholstery Cleaning LLC has spread the word about who they are and what they do by perfecting the basics. Jennifer told us that they have very loyal customers who send them referrals and spread their name through word of mouth. Jennifer told us that they are so appreciative of their customers.
There are many businesses out there that are looking to build as impressive a reputation as Germ Warfare Carpet and Upholstery Cleaning LLC has managed to. We asked if Jennifer could share any expert advice with these companies. Here’s what she had to say:
“Hold yourself to high standards and to a high level of integrity. Be honest, and treat people well. It might take time, but eventually, things will come around for you.”
Congratulations to Germ Warfare Carpet and Upholstery Cleaning LLC for being a 2019 Top Rated Local award winner, and special thanks to Jennifer for taking the time to speak with us!
