Top Rated Local® is pleased to announce that Heaven’s Best Carpet Cleaning Lincoln NE is a two-time 2019 award winner in Nebraska!
Make your carpets look like new again by relying on the experienced team at Heaven’s Best Carpet Cleaning Lincoln NE.
Heaven’s Best Carpet Cleaning Lincoln NE has received dozens of reviews on four verified sites with a perfect average rating of 5.00 stars, earning them an impeccable Rating Score™ of 98.00 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top 10 carpet cleaners in all of Nebraska!
Here’s just one of their many five-star reviews:
“I love this business!! I called at 6:30 in the morning with an emergency, and I got a call back on my way to work around 7:30. Shane made it possible to have one of the guys come out that very morning. I appreciate them all so much!” – Stephanie C.
Not Your Average Carpet Cleaning Company
We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Shane Godtel, the owner of Heaven’s Best Carpet Cleaning.
The first thing we wanted to know was what makes Heaven’s Best Carpet Cleaning a one-of-a-kind carpet cleaning company in Nebraska. Here’s what Shane had to say:
“The main obvious one is that we are a low-moisture company, so carpets are dried in an hour after we’re done. We don’t use any soap-based products or anything like that. We use an all-natural, citrus-based cleaner, which is child-safe and pet-safe. That’s a big deal to a lot of people. The other one is treating people right as far as communicating with them and talking to them. We just make sure to educate people. We’re not going to guarantee that everything is going to come out of the carpet as far as spots and those kinds of things, because stains happen on carpet. It’s just being honest and truthful with people and going from there. People appreciate that.”
We also asked Shane what their mission is at Heaven’s Best Carpet Cleaning and how they work to make the world a better place. Here’s his response:
“Our mission is to just be able to provide quality cleaning service for people with integrity and honesty… The other flip side of it is treating our employees the same. It’s easy for them, especially the employees, if they’re treated in a way they are expected to treat customers… My guys appreciate that. They continue to strive for and go forward. Unfortunately, in our industry, there’s probably a lot of dishonesty. I experienced it a lot in my previous job…”
Building Success by Treating People Right and Asking for Reviews
Shane attributes Heaven’s Best Carpet Cleaning’s strong online reputation to their commitment to asking for reviews and treating people right:
“We just ask for them. We try to treat people right — that’s the whole philosophy. We try to create customers for life. We just go in and do the best possible job that we can for people.”
Outside of building a powerful online reputation, Heaven’s Best Carpet Cleaning has gotten their name out there through networking and a bunch of different advertising avenues, but their best source of new business comes from their customers, who take it upon themselves to tell their friends and family.
Every business owner wants to build the kind of online reputation Heaven’s Best Carpet Cleaning has. When we asked Shane what advice he has for those business owners, he said:
“Treat people fairly and honestly. Make sure to ask [for reviews]; it’s a busy world. When we don’t ask, it’s probably not going to happen. That’s what we found out. It’s still a low success rate; for every 10 we ask for, we get one or two reviews. But if you keep on asking, you’ll continue to grow your online presence.”
Congratulations to the team at Heaven’s Best Carpet Cleaning for being a 2019 Top Rated Local award winner, and thank you so much, Shane, for taking the time to speak with us!
We highly recommend Heaven’s Best Carpet Cleaning Lincoln NE. Visit their website today!