Top Rated Local® is pleased to announce that ThoroClean is a 2019 award winner for carpet cleaners in New Mexico!
When you need professional carpet cleaning that you can rely on in Albuquerque, Rio Rancho or Santa Fe, you need ThoroClean.
ThoroClean has received hundreds of reviews on three verified sites with an average rating of 4.78 stars, earning them a spectacular Rating Score™ of 93.82 and a 2019 Top Rated Local award for ranking among the top 10 carpet cleaners in all of New Mexico!
Here’s just one of their many five-star reviews:
“I am a Realtor®, in this case working with the buyer. The seller’s Realtor set up service with ThoroClean to clean duct work and place ozone machines to eliminate cigarette odor. I had not worked with them before. Their customer service is top notch, and they went above and beyond to make sure the work was completed so the buyer could move in on time. I would definitely recommend them to my future clients and to you!” – Stephanie G.
Not Your Average Carpet Cleaners
ThoroClean is results-driven carpet cleaning company, not a sales-driven company. The technicians at ThoroClean get bonuses based on customer satisfaction. If they don’t have to reclean a house or if they get positive feedback, they get a bonus. This drives their technicians to do the best they can do the first time.
We sat down with Tony, the main manager at ThoroClean, to find out why they do what they do and how they work to make the world a better place. Here’s what he had to say:
“Carpet cleaning is an area where you can see immediate satisfaction on customers’ faces. THAT is what drives our company. We solve their problem and make their home a nicer, cleaner place to live. It’s immediate, instant gratification for them and us.”
Building Success With the Best Employees
Tony credits ThoroClean’s strong online reputation to their commitment to hiring the best and brightest employees, including Tony’s wife, who is certified in web marketing. The stellar reviews that ThoroClean gets all come organically as a result of their amazing employees and wonderful service; they don’t solicit for them at all.
Outside of building a powerful online reputation, ThoroClean works with a marketing company that handles their social media platforms, Adwords and reviews. Most of their advertising is focused on social media, which is where most of their customers can be reached.
There are so many business owners out there working to build their online reputation and grow their business. Here’s Tony’s expert advice for those business owners:
“Your reputation comes first. Feed your employees before you feed yourself.”
Congratulations to the team at ThoroClean for being a 2019 Top Rated Local award winner, and thank you so much, Tony, for taking the time to speak with us!
For all of your carpet cleaning needs in Albuquerque, Rio Rancho and Santa Fe, we highly recommend working with ThoroClean. Visit their website today.
