Tennessee’s Top Rated Local® Catering Companies Award Winner: Jo’s Custom Cakes and Catering

Top Rated Local® is pleased to announce that Jo’s Custom Cakes and Catering is a two-time 2019 award winner in Tennessee!

From beautifully decorated custom cakes to a mouth-watering catering menu, Jo’s Custom Cakes and Catering has what it takes to take your event to the next level.

Jo’s Custom Cakes and Catering has received almost 200 reviews on five verified sites with an average rating of 4.93 stars, earning them a tremendous Rating Score™ of 99.27 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one catering company in all of Tennessee!

Here’s just one of their many five-star reviews:

“They did our kid’s birthday cake and our wedding cake — both were amazing, beautifully decorated, moist and flavorful!! I will definitely use them for future cake orders!!” – Ashley H.

Not Your Average Catering Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Jo West, Dishwasher, Chef and owner of Jo’s Custom Cakes and Catering.

The first thing we wanted to know was what makes Jo’s Custom Cakes and Catering a one-of-a-kind catering company in Tennessee. Here’s what Jo had to say:

“We are a one-stop shop as far as events are concerned. We can do cake, catering, staffing and rentals. From start to finish, we can take care of everything. The only thing we don’t do is alcohol.”

We also asked Jo what their mission is at Jo’s Custom Cakes and Catering and how they work to make the world a better place. Here’s her response:

“We have several charities that we work with. Our biggest local charity is A Soldier’s Child. we have been with them for about 10 years. We take care of birthday gifts for children of fallen soldiers up until the time they are 18 years old. We are up to about 3,500 children now. In Franklin, Tennessee, we help a school for handicap adults, called Brightstone. We will be doing a ground breaking with them. We have been with them for 20 years. We also work with the Tony Stuart Foundation (the race-car driver); it helps children, animals and race-car drivers, which are three of my favorite things!”

Building Success by Leaving a Good Impression

Jo attributes Jo’s Custom Cakes and Catering’s strong online reputation to their commitment to leaving a good impression with each and every customer:

“Our reviews have been very organic. When people leave here, our goal is that they feel like family; we really try to leave a good impression with our customers.”

Outside of building a powerful online reputation, Jo’s Custom Cakes and Catering has gotten their name out there through Facebook, as well as their branded van. In fact, they incorporate their brand into everything they do.

Every business owner wants to build the kind of online reputation Jo’s Custom Cakes and Catering has. When we asked Jo what advice she has for those business owners, she said:

“Get on Facebook, and start posting. We watch to see when our posts get the most traction. It is usually Sunday night, so we like to post then.”


Congratulations to the team at Jo’s Custom Cakes and Catering for being a 2019 Top Rated Local award winner, and thank you so much, Jo, for taking the time to speak with us!

We highly recommend Jo’s Custom Cakes and Catering in Smyrna. Visit their website today!

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