Top Rated Local® is pleased to announce that ByteSize Solutions is a 2019 award winner!
A 93.17 Rating Score™, a 4.72 average star rating, and dozens of fabulous online reviews on verified sites make ByteSize Solutions one of the top 10 computer IT services in the entire state of Wisconsin. Here’s just one of the reviews that got them here:
“When I needed a new computer, I was so glad I found these guys. They built me a PC customized to my needs as a gamer while staying within my budget. They explained things in a language I could understand. The work was done quickly and extremely well. I am so happy with my new computer, and even happier to have a place I can trust for my computer needs. 15/10 would recommend.” -Betsy F.
Not Your Average Computer IT Company
Daniel Pipes, the manager of ByteSize Solutions, took some time to chat with us about the business’ incredible online reputation.
First things first, we wanted to know how Daniel and his team set themselves so far apart from their competition. In Daniel’s words, “It’s our personal relationship with our customers. A lot of them are regulars, and we try to remember them and what we’ve done in the past.”
When it comes to a mission, it’s all about taking good care of people for the ByteSize Solutions team. Daniel told us, “Giving rock-solid advice and trying to help our customers understand the industry. Currently, I’m trying to help people understand that it’s better to get a custom build rather than an out-of-the-box unit. When they do, we can get their repairs done quicker and have a faster turnaround time.”
Building Success Through Reliable Service and Competitive Pricing
Naturally, we were particularly interested in finding out what Daniel believes to be the business’ secret to success. He said, “In general I think our reputation precedes us. Pretty much everything we get comes through word of mouth. People leave us positive reviews because we do the best we can for people! I generally try not to push people to leave reviews. If you’re doing a good job it will come back to you.”
The following is Daniel’s advice to other businesses that are working on their online reputation:
“It comes down to reliable service and competitive pricing. Speed and accuracy are very important. Unless we’re very backed up we shoot for a 24-48 hour turnaround time. When you take too long or charge too much, people get aggravated.”
Congratulations to the team at ByteSize Solutions for being a 2019 Top Rated Local award winner, and thank you so much, Daniel, for taking the time to speak with us!
We highly recommend ByteSize Solutions in Wisconsin. Visit their website today!