Top Rated Local® is pleased to announce that Dr. Gadget Phone and Tablet Repair – Aurora is a 2019 award winner for computer IT services in Illinois!
When it comes to computer repair, there’s no better company to rely on than Dr. Gadget Phone and Tablet Repair – Aurora.
Dr. Gadget Phone and Tablet Repair – Aurora has received hundreds of reviews on three verified sites with an impeccable average rating of 5.00 stars, earning them an extraordinary Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Illinois!
Here’s just one of their many five-star reviews:
“I had saltwater damage my cell phone, and they were able to fix it in just three days using a chemical treatment method. I tried Apple and Geek Squad, and neither attempted to try and help AT ALL. Without Dr. Gadget, I would not have been able to retrieve important information and precious memories from my phone. I am beyond satisfied and forever grateful. Thank you guys so much!!!!” – Ebony C.
Not Your Average Computer Repair Company
Ebad Haq, the owner of Dr. Gadget Phone and Tablet Repair – Aurora, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Dr. Gadget Phone and Tablet Repair – Aurora apart from the many other computer repair companies in Illinois. Here’s Ebad’s response:
“We try to give people a very positive experience here. If someone is unhappy, we do whatever we can to make them satisfied. We just talk to people when they come in the door.”
We also wanted to know why they do what they do at Dr. Gadget Phone and Tablet Repair – Aurora and how they work to make the world a better place. Here’s what Ebad had to say:
“We do thorough tests on everything to make sure that everything is working 100 percent. We try to put everything back how it was made, not how it came in. If something is worse off when it comes in our door, we try to put it back better than it came in.”
Building Success by Being Personable
When we asked Ebad about Dr. Gadget Phone and Tablet Repair – Aurora’s secret to such a strong online reputation, he said:
“We try to be very personable with each customer, talk to everyone and treat people like humans. We definitely try to make people as happy as they can be. We run a lot of promotions and try to help people out with pricing and everything.”
Outside of building the kind of online reputation any business owner would envy, Dr. Gadget Phone and Tablet Repair – Aurora has spread the word about who they are and what they do through posts on Facebook, community involvement and promotions, which include free screen protectors and $10 off repairs.
Clearly, Ebad knows a thing or two about growing a business and building an online reputation. After we asked what advice he has for the many other business owners out there, Ebad emphasized the importance of making your customers happy, which will lead to them telling their friends and family about your business.
Congratulations to the team at Dr. Gadget Phone and Tablet Repair – Aurora for being a 2019 Top Rated Local award winner, and thank you so much, Ebad, for taking the time to speak with us!
We highly recommend Dr. Gadget Phone and Tablet Repair – Aurora. Visit their website today!
