Delaware’s Top Rated Local® Computer IT Services Award Winner: Geek Tweek

Top Rated Local® is pleased to announce that Geek Tweek is an award winner for computer IT services in 2019!

If you are looking for a computer IT service that will work hard to get you up and running, look no further than this award-winning company!

Geek Tweek has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.94 stars, earning them an excellent Rating Score™ of 97.40 and a 2019 Top Rated Local award for ranking among the top five computer IT services in Delaware!

Here’s just one of their many five-star reviews:

“My experience with Geek Tweek was five-star. Mike was able to cater to my schedule (I do not have a car) and he did the work on my custom build exactly how I had envisioned. He even helped carry stuff up three flights of stairs. I will be a return customer, no doubt.” -Paul S.

It is because of enthusiastic reviews like this that Geek Tweek is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service

We were excited to learn all about how Geek Tweek has been able to build such a terrific reputation, so we sat down with the owner, Mike.

The first thing we wanted to know was what it is that makes Geek Tweek stand apart from their competitors. In Mike’s words, “Not everything is about price if you provide an awesome service. I think what is linked to that is a lot of people see the reviews I get when they talk to me on the phone and can understand the quality of work that I do. The personal piece is missing, as business owners today we forget this, there is an art to being personal and that’s what I strive for.”

When asked about the Geek Tweek mission, Mike said, “Taking care of one person at a time, everybody is not cookie cutter, everyone’s issue is different, if a customer gets talked down to, or customer service is off par or it feels odd, people do not want to go to that place again. Customers trust me, they have allowed me to go to their homes and work on their computers. Handling users one at a time, individually and personally, this is what causes it to keep going.”

Building Success Through Online Presence

According to Mike, the secret to Geek Tweek’s success is keeping up with their online presence. “I keep up with my online presence and the ratings, and know what the customers are saying. When it comes down to it, you’re going to be a business person and a computer repair person, you’ve got to love what you do but you have to love the people even more,” he told us. “We get personal with the customers. I had a lady bring a laptop to me about a year ago that she thought had a broken screen. I told her what I would charge her, but I was able to identify that the problem was actually a power issue and I got it fixed for much cheaper. A lot of the IT community has forgotten it’s about the customer, not just money. I normally do not ask people for reviews at all, people will leave you the good reviews.”

There are many businesses out there that are looking to build as phenomenal a reputation as Geek Tweek has managed to. We asked if Mike could share any expert advice with these companies. Here’s what he had to say:

“One day at a time. I have dealt with confusion, anxiety, depression, stress – especially starting out a business. You are not competing with big box stores, (not at that level) keep it simple, keep throwing out enough seeds and eventually [they] begin to grow. You can not have the mindset that you can be on Facebook and people will flock to you. Be humble, reach out everywhere, one day at a time. Do not be afraid to try different things.”


Congratulations to Geek Tweek for being a 2019 Top Rated Local award winner, and special thanks to Mike for taking the time to speak with us! Check out their website here!

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