Top Rated Local® is pleased to announce that iRevive is a 2019 award winner!
With a 96.26 Rating Score™, a 4.93 average rating score, and tons of phenomenal online reviews from happy customers, iRevive is one of the top three computer IT services in the entire state of South Carolina! Here’s just one of the reviews that got them here:
“If you have a Mac, this is THE place to go for service. The owner, Esteban Millard, will personally and patiently assist you and thoroughly explain the repairs in terms you can easily understand. The pricing is reasonable and the turnaround is very quick. He also stands behind his work should there be any issues after he makes the fix. While the Apple store in Haywood Mall is great too, you’ll find this to be a much quicker and better alternative when you need expert technical help and want to get your Mac fixed up fast.” -Mark M.
A One-of-a-Kind Tech Repair Shop’s Secret to a Strong Online Reputation
Esteban Millard, the owner of iRevive, took some time to speak with us regarding his business’ extraordinary online success.
First things first, our team asked what it is that sets iRevive apart from other computer and IT services in South Carolina. When we asked why people choose iRevive over their competitors, Esteban said, “It’s because we are local and a mom and pop. Most of our competitors here in town are franchises, therefore they are more driven to get you in and out of the shop, unlike us because we are more likely to establish that relationship with the clients. Also, our specialty is Apple products. We try to offer that quality of service without being affiliated with them.”
Making the World a Better Place By Providing A Much Needed Service
When it comes to a secret to success, Esteban says it’s all about offering a better solution to people’s technological woes. “We are trying to bring a service that is in demand that is not really being catered to in Greensville,” he told us. “We see people getting jerked around too often. So what we try to do is help people repair their device instead of replacing them at a reasonable cost. We try to make an inconvenient situation as convenient as possible.”
Here’s Esteban’s advice to other businesses that are looking to improve their online reputation:
“I would say social media is very strong nowadays. So if you were to grow you definitely want to be active on social media in your local community. Driving home word of mouth, giving people really good customer service. Whenever you are done servicing them make sure you shoot them a follow-up email.”
Thank you for speaking with us, Esteban! Congratulations to the team at iRevive for being a 2019 Top Rated Local award winner!
