Top Rated Local® is pleased to announce that LAPC Networking is a 2018 award winner!
A 98.91 Rating Score™, 4.99 average star rating on verified review sites, and hundreds of positive reviews make LAPC Networking one of the top 10 computer IT services in the entire state of California! Here are just two of those reviews:
“OK, these guys are the best in the industry! [They] are very knowledgeable and professional. I really appreciate their honesty for their work and not overpricing their services. They can literally fix any phone or computer. Also, they have a great sense of humor and are always smiling, which is a plus. [They] did a really good job fixing my broken screen on my iPhone 7 and made my phone look much better with a new tempered glass. I will def keep coming back for all my cell phone and computer needs. You have earned another loyal client!” -D.T
“I went in with an issue with my Surface computer earlier this afternoon. I originally was diagnosed for an expensive fix at another repair shop, it would take a few days and was further from my house, so I decided to bring it in for a quick second opinion. Tino, the owner, went above and beyond to diagnose the problem. He easily could’ve had me pay $400+ and left me without a computer for days, but he found a simple and inexpensive fix for my computer. I was out within the hour. The people who work here are super honest and dependable; if they can’t help you, they’ll send you in the right direction. I’ll never go to another place for repairs.” -M.W
Not Your Average Computer IT Company
We got a chance to chat with Tino Perez, the owner of LAPC Networking, about his business’ stellar online reputation.
“Our commitment to excellent service really sets us apart,” Tino said. “We know issues with technology can be really frustrating, so we make sure to take the time needed with each person and never rush them. We also make house calls or do in-person consultations so they don’t have to explain everything over the phone. Our warranty is also much stronger than other companies out there, and I know our customers really appreciate that.”
Building Success Through Integrity and Individualized Service
With tons of experience, and the knowledge that comes with it, Tino has some wise words to pass on to other businesses that want to improve their online reputation.
“Be honest with your customers. Take care of each client, and make sure you are always striving to deliver exceptional customer service. Make sure to ask lots of questions in case they are unclear so they are completely satisfied before they leave.”
Thank you for speaking with us, Tino! Congratulations to the team at LAPC Networking for being a 2018 Top Rated Local award winner!