Top Rated Local® is pleased to announce that PC Tech Computer Store is a 2019 award winner for computer IT services in Rhode Island!
If you’re looking for professional, reliable computer repair in Pawtucket, look no further than PC Tech Computer Store.
PC Tech Computer Store has received hundreds of reviews with an average rating of 4.88 stars, earning them a wonderful Rating Score™ of 94.83 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Rhode Island!
Here’s just one of their many five-star reviews:
“These guys are terrific. I have to admit I am not computer savvy. When mine breaks down, I head straight for their shop. Prices are extremely reasonable and to top it off they are the nicest people you will ever have to deal with. I recommend them highly.” – Jerry C.
Not Your Average Computer Repair Company
We wanted to learn all about PC Tech Computer Store and its impressive online reputation, so we took a few minutes to talk with the COO, Ana Rodriguez.
The first question we had for Ana was what is it that sets PC Tech Computer Store apart from their competition in Rhode Island. Here’s Ana’s response:
“We have the quickest turnaround times and convenient locations.”
We also wanted to know what their mission is at PC Tech Computer Store and how they work to make the world a better place. Here’s what Ana had to say:
“We are family-owned, so we never let each other get comfortable where we’re at and are always working hard. Growing is everything.”
Building Success Through Customer Service
Ana attributes PC Tech Computer Store’s strong online reputation to their commitment to customer service:
“We believe in a 360-degree customer service model. We believe in treating everyone equally. All of it is always welcome. We are a family, and we treat everyone the same. It also helps that the techs are really good at what they do.”
Outside of building a powerful online reputation, PC Tech Computer Store has gotten their name out there through grassroots marketing, by handing out merchandise, by being involved in their community, by using social media and by sending out mailers.
There are so many business owners out there looking to build the kind of online reputation PC Tech Computer Store has. Here’s Ana’s expert advice for them:
“I think that the online aspect is awesome. Make sure that you’re treating people the way they should be treated. When they are walking out of the door, they should be family.”
Congratulations to the team at PC Tech Computer Store for being a 2019 Top Rated Local award winner, and thank you so much, Ana, for taking the time to speak with us!
We highly recommend PC Tech Computer Store in Pawtucket. Visit their website today!
