Top Rated Local® is pleased to announce that ProGate Services is an award winner for computer IT services in 2019.
If you are looking for an outstanding IT service provider, look no further than this award-winning company!
ProGate Services has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.92 stars, earning them an impressive Rating Score™ of 98.19 and a 2019 Top Rated Local award for ranking as one of the top three IT service companies in Michigan!
Here’s just one of their many five-star reviews:
“I brought my computer into Dan due to [the] motherboard not functioning. Dan did an amazing job of diagnosing the problem. I watched him go through a very thorough process. [I was] very impressed with the customer service I received and will definitely go back if I have another issue. Do yourself a favor, folks. Don’t waste your time anywhere else.”
– Laurence M.
It is because of excellent reviews like this that ProGate Services is now able to call themselves a Top Rated Local award winner!
Not Your Average IT Service
We were excited to learn more about ProGate Services and how it has been able to establish itself as such a reputable local business, so we took the time to chat with the company owner, Dan Sabri. We were excited to know about what helps ProGate to stand out from its competitors. Dan spoke about the importance of forming a personal relationship with his customers and being their one contact person and the one person who will be working on their computer from start to finish.
Building Success Through Knowledge
Dan told us the importance of sharing his knowledge with his customers, that customer service is important, and that it is vital to combine excellent customer service with a solid knowledge base. When we asked if Dan had any advice for up-and-coming businesses that were looking to build as impressive a reputation as ProGate Services, he said:
“ [They] need proper knowledge, a certification to prove your expertise, and to always be honest with the customers.”
ProGate Services even goes so far as to host affordable computer training classes for their customers. Here’s another review left by a happy client:
“[They are a] small business with honest and helpful employees. [They are] friendly and will explain anything to you that you’re not sure of. [This is a] great place for CPU accessories or repairs!” – George P.
The reviews certainly speak to the knowledge and kindness customers have noticed when taking their business to ProGate Services.
Congratulations to ProGate Services for being a 2019 Top Rated Local award winner, and special thanks to Dan for taking the time to speak with us!