North Dakota’s Top Rated Local® Computer IT Services Award Winner: Raptor PCS

Top Rated Local® is pleased to announce that Raptor PCS is a 2019 award winner for computer IT services in North Dakota!

When you need professional, reliable computer service in Grand Forks, you need Raptor PCS.

Raptor PCS has received dozens of reviews on multiple verified sites with an average rating of 4.78 stars, earning them a spectacular Rating Score™ of 92.82 and a 2019 Top Rated Local award for ranking among the top 10 computer IT service providers in all of North Dakota!

Here’s just one of their many five-star reviews:

“I am a local business owner. I arrived on Monday morning to find that our main office PC experienced a hard drive failure. I contacted Raptor PCS and explained my problem. Broc asked me to bring it directly over. The Raptor staff confirmed my diagnosis, saved all of my data, installed four new hard drives and reinstalled all of my software! Broc and his staff managed all of this the same day I brought it in for repair. The price was very fair, and the service was outstanding. Thanks, RAPTOR PCS!!!” – Jerry S.

Not Your Average Computer Service Company

In order to learn a little more about this award-winning business and its stand-out online reputation, we took a few minutes to talk with Broc Wurzbacher, the owner of Raptor PCS.

The first question we had for Broc was what sets Raptor PCS apart from their competition in North Dakota. Broc points to their longevity and experience, and said:

“Our quality service speaks to why people come to see us and our team personality.”

We also wanted to know what their mission is at Raptor PCS and how they work to make the world a better place. Broc shared with us that their goal is to get their customers’ devices back up and working as quickly as possible because they understand that their customers need their devices to be working properly.

Building Success Through Customer Service

Broc attributes Raptor PCS’ strong online reputation to their next-level service and their commitment to ensuring customers are happy before they walk out of the door. He also told us that they have a follow-up process in place to ensure that their customers enjoy their service.

Outside of building a powerful online reputation, Raptor PCS has spread the word about who they are and what they do through word of mouth, local advertising coupon books and longevity — they’ve been around since 2006 so a lot of people know who they are.

There are so many business owners out there looking to build their online reputation the way Raptor PCS has. Here’s Broc’s expert advice for them:

“Customer service [is key]. If you take care of the customer, then you will get repeat business and reviews.”


Congratulations to the team at Raptor PCS for being a 2019 Top Rated Local award winner, and thank you so much, Broc, for taking the time to speak with us!

We highly recommend Raptor PCS in Grand Forks. Visit their website today!

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