Top Rated Local® is pleased to announce that, due to their impeccable Rating Score™, Rios Computer Designs is a 2018 award winner for computer IT services in Utah.
If you’re looking for expert computer repair or IT services in West Jordan and the surrounding areas, there’s no better company to turn to than Rios Computer Designs (RCD).
With an emphasis on efficiency, RCD has earned dozens of positive reviews with an average rating of 4.84 stars, an impressive 96.40 Rating Score and a 2018 Top Rated Local award for being the number one computer IT services company in Utah! Here’s one of the many five-star reviews that helped them get there:
“Our computer just died one morning. It was awful. I had our whole lives on there, and stupidly, I hadn’t been making a habit of backing things up. We took our Mac to the nearest computer repair place and learned pretty quickly what a mistake it is to choose convenience over quality. After three weeks, they told us they couldn’t recover anything. The hard drive was just too damaged. I cried. And then, I thought I’d take a stab in the dark and try this little store an hour away that had fantastic reviews. I dropped off the damaged hard drive on a Friday evening, and Ramon had recovered ALL my photos, videos and documents by Saturday afternoon. I seriously almost kissed him. And I would have paid five times what he charged. Excellent service for a great price. I’m sending everyone I know there.” – Megan M
Not Your Average Computer Services Company
RCD isn’t just another computer retail and service company; they’re a company that’s focused on all types of technology. They can do everything from fixing and programming computers to building websites, managing servers and providing IT services. Best of all, they have the experience and expertise to work with almost any kind of electronic product. No matter what their customers need, the team at RCD is dedicated to helping them find the best solution.
Additionally, computer service retail stores, like RCD, aren’t as common as they used to be, giving RCD the chance to provide a much-needed service to its customers.
We asked the owner of RCD, Ramon Rios, why he does what he does. This is what he had to say:
“I got my first computer in 1997. I told my grandfather that I liked computers and that I wanted to work with them. Eventually, I took a vocational path in high school that allowed me to explore computer repair. After that, I got my degree from Inter-American University in Puerto Rico in technology.”
Building Success Through Customer Services and Online Marketing
When asked how RCD has managed to build such a strong online reputation, Ramon credits the company’s focus on good customer service and the team’s dedication to creating a positive experience for every customer. They also ask their customers for reviews whenever they can.
In addition to the growth that comes from their many reviews and wonderful online reputation, RCD does a lot of online marketing, which helps to drive a good amount of business their way. They used to do print advertising, but they stopped in favor of advertising on Google, Facebook and KSL a few years ago.
There are so many other companies looking to grow their business and develop the kind of reputation that RCD has managed to build over the years, so we asked Ramon what advice he had for those business owners. Here are his words of wisdom:
“In 2019, you MUST have a website. Stop depending fully on recommendations; that’s not going to make you as successful as you like. Make sure you continuously update your website with blogs and new images. Get more personal with the clients, and make sure your services are personalized so your clients feel like you’re truly taking care of them.”
Thank you so much for taking the time to share your secrets to success with us, Ramon, and congratulations to the whole team at RCD for being a 2018 Top Rated Local award winner!
If you’re looking for computer repair services or IT support, we highly recommend RCD. Check out their website today!