Top Rated Local® is pleased to announce that Sharp Solutions is a 2019 award winner for computer IT services in Rhode Island!
From PC and Mac repair to cell phone and tablet repair, Sharp Solutions in Cumberland has what it takes to meet your needs.
Sharp Solutions has received dozens of reviews with an average rating of 4.78 stars, earning them a fantastic Rating Score™ of 94.78 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Rhode Island!
Here’s just one of the many five-star reviews that got them there:
“I had an iPhone 6s that stopped working for no apparent reason. They took a look at it and informed me of the issue and what caused it. Instead of the usual robbery scam that other places love to pull, they showed me exactly what happened. They also let me know that it wasn’t worth fixing and to just get a new phone. Who says there’s no such thing as an honest salesman? A five-star rating isn’t enough; I give you guys a 10!” – J.A.
Not Your Average Computer Repair Company
We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Andrew Sharp and Nicholas Habib, the owners of Sharp Solutions.
To kick off our conversation, we asked Andrew and Nicholas about what it is that makes Sharp Solutions unique compared to the many other computer repair companies in Rhode Island. Andrew and Nicholas told us:
“We are personable, and we are honest. If a device isn’t worth fixing, we will tell you. If we can’t do something, or have time, we know somebody who can. We are not all about the upsell; we are about making the customer happy. We are here for the long haul. Sometimes, we could make a buck, but we will offer a customer something that actually fits their needs. We do repairs that nobody else will even touch. If it has a circuit board, we will fix it. We have to stay up on technology constantly.”
They went on to add:
“We have a combined 45 years of experience, and we have been in business for more than two years. We support a lot of local businesses, including providing on-call tech support for them, as well as server builds, database management and security camera installs. We work with smaller companies that larger companies don’t want to work with.”
We also asked Andrew and Nicholas about the Sharp Solutions mission and how they work to make the world a better place. Here’s Andrew and Nicholas’ response:
“We offer free consultations for the entire community. We do quick repairs mostly for free. We take old electronics in for free and dispose of them.”
Building Success by Treating People Like People
Andrew and Nicholas credit Sharp Solutions’ strong online reputation to the simple fact that they treat people like people:
“We just ask our customers that, if they like the service, to review us. The secret is to treat people like people. We speak to customers in a language they can understand.”
Outside of building a powerful online reputation, Sharp Solutions has grown through local advertising, occasional videos on YouTube and social media ads.
There are many business owners looking to grow their business and build their online reputation. Here’s Andrew and Nicholas’s expert advice for them:
“Be honest with people, and have more money than you think you need to start it.”
Congratulations to Sharp Solutions for being a 2019 Top Rated Local award winner, and thank you so much, Andrew and Nicholas, for taking the time to speak with us!
We highly recommend Sharp Solutions in Cumberland. Visit their website today!