Top Rated Local® is pleased to announce that SofTech Computer of Prescott is a 2018 award winner!
With an impressive Rating Score™ of 95.52 and tons of enthusiastic reviews from happy customers, SofTech Computer of Prescott has found a place among the top 10 computer and IT services in the entire state of Arizona. Committed to excellent service, the team at SofTech has made a substantial impact on their customers, so much so that many of them have left resoundingly positive reviews on a wide variety of platforms. These are a couple of our favorite reviews they’ve received:
“Fantastic service! Chris really knows his stuff. When my laptop wouldn’t start, a different outfit told me I’d have to ship it out and have the whole motherboard replaced. Chris fixed one small part where the power cord plugs in, and voila! Saved me a fortune. I had it back and working fine the next day. Cannot recommend [SofTech] enough.” -J.S.
“Great customer service! Super helpful! We were just passing through town and needed some help with one of our computers. They fixed the issue and took the time to show me how to prevent the problem from happening again. Best price in town also. Thank you, thank you, thank you!” -B.G.B
Not Your Average IT Repair Company
Owner, Chris Baker, took some time to chat with us about his company’s phenomenal online reputation. According to him, SofTech Computer of Prescott is so successful “because we will treat you the way we want to be treated. We have respect for our clients, [so] we will always treat people with respect.” Prioritizing people over profits, the team at SofTech always puts the needs of their customers first.
It is abundantly clear that SofTech customers choose them for their superior service, as well as their honesty. In our conversation with Chris, he expressed a desire to be a trustworthy company, one that doesn’t scam people, as others sometimes do. The SofTech team is dedicated to going above and beyond for the people they serve.
Building Success Through Unmatched Service
When we asked Chris about his company’s secret to a strong online reputation, he said, “We encourage our customers, if they had a really good experience, to leave reviews. We never offer discounts or bribe them. We always want [reviews to be left] when the client feels like it…”
As for advice to other companies that are looking to create an awesome online presence and reputation, Chris had this to say: “Pretend like every customer that comes through your door is your parent, brother, sister, cousin, or whoever you care about most. [Show them they are] wanted and needed, because they are supporting you. Treat everyone the way you want to be treated and you will always be successful…”
Congratulations to the team at SofTech Computer of Prescott for being a 2018 Top Rated Local award winner! And thank you, Chris, for reminding us how important it is to “be excellent to each other”.
