Vermont’s Top Rated Local® Computer IT Services Award Winner: Tech Medic Middlebury

Top Rated Local® is pleased to announce that Tech Medic Middlebury is an award winner for computer IT services in 2019.

If you are looking for a reliable computer IT service company, look no further than this award-winning company!

Tech Medic Middlebury has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 95.53 and a 2019 Top Rated Local award for ranking as one of the top three computer IT service companies in Vermont!

Here’s just one of their many five-star reviews:

“They provide amazing customer service! They have replaced my phone battery, fixed a big piece of hardware on my computer, and today, when I was in a panic because I had left my computer charger somewhere, they went in the back, searched through their extras, and lent me one for the day. We are so lucky to have this great business here.” – S.K.

It is because of excellent reviews like this that Tech Medic Middlebury is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Tech Medic Middlebury and how they have gotten where they are today, so we sat down with the owner, Theresa McDonough.

The first thing we wanted to know was what it is that makes Tech Medic Middlebury stand apart from its competitors. Theresa said that they really know their customers and care about keeping devices running and out of landfills. They have invested in their business and even own the building they are in!

“We believe in providing customers the best repairs with the best parts for the best price. You shouldn’t have to lose touch with what matters due to a broken phone.”

Building Success By Offering Excellent Service

Tech Medic Middlebury has earned a fantastic reputation, so we asked Theresa how they have managed to grow their business and get their name out. She said:

“People are leaving us reviews on their own. We get to know our customers because we are one of the few repair places in our area.”

In addition to building the kind of online reputation that any small business would envy, Tech Medic Middlebury has spread the word about who they are and what they do through word of mouth and thanks to repeat business.

There are many businesses out there that are looking to build as impressive a reputation as Tech Medic Middlebury has managed to. We asked if Theresa could share any expert advice with these companies. Here’s what she had to say:

“Stay organized, have processes in place, and follow through. Open communication with customers is very important.”

Theresa also shared the exciting news that Tech Medic Middlebury will appear in a CBS News segment on the Right To Repair bill in the near future, so keep an eye out for that!


Congratulations to Tech Medic Middlebury for being a 2019 Top Rated Local award winner, and special thanks to Theresa for taking the time to speak with us!

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