Top Rated Local® is pleased to announce that Tim’s Computer Repair is a 2019 award winner for computer IT services in Georgia!
When you need computer repair in Savannah, you need Tim’s Computer Repair.
Tim’s Computer Repair has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a tremendous Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top 10 computer IT services in all of Georgia!
Here’s just one of the many five-star reviews that got them there:
“If you’re looking to support a small, locally owned business, Tim’s the guy for computer repair. He’s knowledgeable, very affordable and pretty quick on getting back with you. He was very honest with what my computer’s issues were and what my best options were. As a small business owner myself, I really appreciate his service to the community.” – R.M.
Not Your Average Computer IT Service
We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Tim Kelly, the owner of Tim’s Computer Repair.
To kick off our conversation, we asked Tim about what makes Tim’s Computer Repair unique compared to the many other computer IT services in Georgia. Here’s his response:
“I offer a unique customer experience. I want every customer who reaches out to me and uses my services to feel like they have their own personal computer repair technician who they can call any time. I want everyone to feel a bit of comfort when they use my services. Every home user has a certain connection with their computer, I respect that. I do on-site IT work for small businesses, too!”
Tim went on to add:
“We also deal in surveillance, business servers and data recovery. I’m not just local in Savannah. I do remote support for customers anywhere in the US! I’ve got a YouTube channel where people can see my work and get to know me. You can find me on YouTube at TimsComputerRepair.”
We also asked Tim about their mission at Tim’s Computer Repair and how he works to make the world a better place. Here’s what he had to say:
- “I just want to be the best and most trusted computer repair company in my area. I want my customers to experience top-notch service! Customer relations and communication are a major focus, and I think that keeps them coming back. We also have very fair pricing.”
Building Success With a Commitment to Communication
When we asked Tim about their secret is to such a strong online reputation at Tim’s Computer Repair, he said:
“Communication is the key with customers. My invoice has instructions on how to leave a review at the bottom. We also send out an email asking for a review a week after service is completed.”
Outside of building a powerful online reputation, Tim’s Computer Repair has grown through Google, their website’s good SEO (search engine optimization) and social media.
There are many business owners looking to grow their business and build their online reputation. Here’s Tim’s expert advice for them:
“Communication, fairness, and honesty are key. One-on-one communication is especially prevalent. Make sure you’re down to earth when imparting your knowledge so that people can connect with you! Your customers don’t know as much as you, but you can’t make them feel stupid. Speak in terms that they can understand.”
Congratulations to Tim’s Computer Repair for being a 2019 Top Rated Local award winner, and thank you so much, Tim, for taking the time to speak with us!
We highly recommend Tim’s Computer Repair in Savannah. Visit their website today!
