Top Rated Local® is pleased to announce that Nankin Dental Associates is a two-time 2019 award winner in Massachusetts!
If you’re looking for a dental clinic that offers quality care and that will educate you on your options in a comfortable, convenient setting, look no further than Nankin Dental Associates in Quincy.
Nankin Dental Associates has received thousands of reviews on five verified sites with an average rating of 4.98 stars, earning them a marvelous Rating Score™ of 99.77 and two 2019 Top Rated Local awards for being ranked among the top 50 businesses and the number one dentist in all of Massachusetts!
Here’s just one of their many five-star reviews:
“My family has been using Nankin Dental for at least 30 years. [They are] by far, the most professional, informative and friendliest dental practice I have encountered. [They offer] detailed explanations and recommendations, and keep up with the latest technology/treatments. I would recommend them without any hesitation whatsoever. [They are] genuinely interested in their patients; you’re not just a number with the folks at Nankin!” – Mike K.
Not Your Average Dental Clinic
We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Dr. Gary Nankin, the owner of Nankin Dental Associates.
The first thing we wanted to know was what makes Nankin Dental Associates a one-of-a-kind dental clinic in Massachusetts. Here’s what Dr. Nankin had to say:
“I think we’re far more technologically advanced, and we provide much more comprehensive services to our patients than your average dental practice. I think we practice with a very high ethical standard, putting our patients first, and that comes out to our patients. And we have a staff that is warm, welcoming and helpful to our patients — people really see that and find value in that.”
Dr. Nankin went on to say:
“We’re a local business with strong roots in the community. We’re a family practice — it was originally my brother and myself for 36 years. Dr. Barbara Nankin joined the practice, that’s my daughter, seven years ago. Dr. Ye is a Massachusetts native. We’re all local; we have ties to the community. We’re invested in the community. I was born and brought up here. My daughter was also brought up in a local town. I think when you’re invested in the community and have a lot of ties to the community, your reputation is paramount and you do everything you can to provide care for your patients, and the rest will take care of itself.”
We also asked Dr. Nankin what their mission is at Nankin Dental Associates and how they work to make the world a better place. Here’s his response:
“Our mission is to improve the dental healthcare and overall healthcare of our patients.”
Building Success Through Quality Service
Dr. Nankin attributes Nankin Dental Associates’ strong online reputation to their commitment to providing quality service to their patients, and to the fact that they’ve mastered blending the best technological advances in dentistry with basic, old-fashioned customer service and care for their patients:
“I think that translates into how patients feel about us, and they don’t hesitate to write about us online.”
Outside of building a powerful online reputation, Nankin Dental Associates has gotten their name out there through direct marketing to local businesses, as well as word of mouth from their patients:
“Probably 60 to 70 percent of our new patients come from our existing patients. Sometimes, a current patient will refer us to a friend or neighbor, and that person will look us up online. That tends to be a confirming source of information to what their friend or coworker has already told them about us.”
Every business owner wants to build the kind of online reputation Nankin Dental Associates has. When we asked Dr. Nankin what advice he has for those business owners, he said:
“First and foremost, provide great service. Stand behind what you do. Have a strong moral, ethical compass. Put customers/patients first; put their needs ahead of your needs. Just do good business, and people will write good things about you.”
Congratulations to the team at Nankin Dental Associates for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Nankin, for taking the time to speak with us!
We highly recommend Nankin Dental Associates in Quincy. Visit their website today!
