Top Rated Local® is pleased to announce that, due to their imrpessive 92.00 Rating Score™, Black Diamond Electric, Plumbing, Heating and Air is a 2018 award winner for electricians in Utah.
If you’re looking for trustworthy electrical services in Salt Lake City, Orem or Ogden, one company stands out above the rest — Black Diamond Electric, Plumbing, Heating and Air.
With a dedication to quality service, Black Diamond Electric, Plumbing, Heating and Air has earned hundreds of positive reviews online with an average rating of 4.80 stars, a stellar Rating Score and a 2018 Top Rated Local award for being among the top 10 electricians in all of Utah.
Here’s just one of the many five-star reviews that helped them get there:
“These guys are great to work with! They respond quickly to online chats (which is a feature I love) and arrived well within the time window I was given. They took plenty of time to answer all my questions and even answered some followups after I had a chance to review their estimate.” – Molly K
Not Your Average Electrician
There are many things that separate Black Diamond Electric, Plumbing, Heating and Air from other electricians. For one, 100-percent customer satisfaction is their number one goal with each and every job they take one.
Another thing that sets Black Diamond apart is that they stand by their work with both a guarantee and a warranty, giving their clients peace of mind.
Black Diamond is also fully insured and licensed and is truly a 24-hour company. Whether clients are experiencing an electrical, plumbing or HVAC emergency, the team at Black Diamond is always there to help at any time of the day or night.
We asked the manager of Black Diamond, Carlos Lee, why they do what they do. Here’s what he had to say:
“We want people to have a great experience in hiring a home mechanical repair contractor. Our motto is, ‘Treat people how you would want to be treated.’ We want to build a better community and give back as much as we possibly can.”
One of the ways that Black Diamond has given back to their community was by donating furnaces to four different deserving families back in September.
Building Success Through Honesty and Hard Work
Every company would love to have the kind of reputation that Black Diamond has managed to build, and when asked about their secret to such a strong online reputation, Carlos credits their success to the quality service they provide their clients.
The team at Black Diamond is never rude to their clients, nor do they try to gouge their customers on price or try to upsell them on things they don’t need. And when they give a customer a quote, they ensure that it’s a true quote on exactly how much the customer can expect to pay.
In short, Black Diamond makes it a point to always provide quality, honest and professional service.
Last but not least, the team at Black Diamond makes it a point to ask their clients for a review after every single service.
In addition to growing the business through their strong online reputation, Black Diamond is also involved in digital marketing and brand marketing in order to get their name out there.
When asked what advice he has for other business owners looking to grow their business and build their online reputation, Carlos had this to say:
“Treat your customers right; it’s as simple as that…”
Congratulations to the team at Black Diamond Electric, Plumbing, Heating and Air for being a 2018 Top Rated Local award winner, and thank you so much, Carlos, for taking the time to speak with us!
If you’re looking for electrical, plumbing or HVAC services in Salt Lake City, Orem or Ogden, we highly recommend Black Diamond. Visit their website today to learn more about who they are and what they offer.
