Top Rated Local® is pleased to announce that CMC Electric is a 2019 award winner for electricians in North Carolina!
When you need an electrician in Raleigh who will get the job done right the first time, you need CMC Electric.
CMC Electric has received hundreds of reviews on five verified sites with an average rating of 4.73 stars, earning them a stellar Rating Score™ of 97.31 and a 2019 Top Rated Local award for ranking among the top 10 electricians in all of North Carolina!
Here’s just one of their many five-star reviews:
“[I had a] great experience [with CMC Electric]. [I] got an email and text when my technician, Josh, was on his way. Josh arrived right on time. He was so friendly and understanding. He listened to my concerns and offered a simple solution. He never tried to ‘up-sell’ me or make me feel pressured. I’d absolutely use CMC again. (Josh was also very personable and easy to talk to!) [I had] a great experience.” – Lauran M.
Not Your Average Electrical Company
In order to learn a little more about CMC Electric and their stand-out online reputation, we took a few minutes to talk with Derek Lainer, Service Compartment Manager.
The first question we had for Derek was what sets CMC Electric apart from their competition in North Carolina. Derek told us that CMC is a local, family-owned and -operated company that’s been around for 15 years and running, and they offer their client’s a 100-percent warranty on their workmanship as well as on the products they provide. But according to Derek, it’s really their honesty and commitment to always being upfront that truly makes them stand out.
Derek went on to tell us that they do “happy calls,” where they call a customer 10 minutes after the tech has left their home to make sure they are happy.
We also wanted to know what their mission is at CMC Electric. Here’s what Derek had to say:
“[Our mission is] to create raving fans out of everyone we come in contact with.”
Building Success by Following the Golden Rule
When we asked Derek what CMC Electric’s secret is to such a strong online reputation, he said:
“There’s no secret. It’s pretty simple; just treat people the way you want to be treated — the Golden Rule! Provide a good service and great products for a good price.”
Outside of building a powerful online reputation, CMC Electric has gotten their name out there through billboards, radio ads, wrapped and branded vehicles, ads at local movie theaters, branded uniforms, support for local schools and flyers.
There are so many business owners looking to build the kind of online reputation CMC Electric has. When we asked what advice he has for them, Derek highlighted the importance of honesty and said:
“Be upfront with everyone you meet, and don’t be afraid to ask for reviews.”
He also emphasized the importance of communication:
“If you get ahead of any potential issues by communicating, you can usually remedy things before any reputation problems may happen.”
Congratulations to the team at CMC Electric for being a 2019 Top Rated Local award winner, and thank you so much, Derek, for taking the time to speak with us!
We highly recommend CMC Electric in Raleigh. Visit their website today!
