Top Rated Local® is pleased to announce that Raven Electric Inc is a two-time award winner in Alaska for 2019!
When you need an electrician you can trust to get the job done right the first time in Anchorage, you need Raven Electric Inc.
Raven Electric Inc has received dozens of reviews on five verified sites with an average rating of 4.71 stars, earning them a stupendous Rating Score™ of 97.10 and two 2019 Top Rated Local awards — one for being ranked among the top 100 businesses in Alaska and one for being ranked the number one electrician in Alaska!
Here’s just one of their many five-star reviews:
“Raven Electric is absolutely amazing! They went above and beyond to help my family after a windstorm knocked over a tree that bent our weatherhead and left us without power for several days. They were very knowledgeable and quick to fix the issue. The price was also much less than I was expecting.” – Rebecca T.
Not Your Average Electrician
We took a few minutes to talk with Matt Lederhos, the financial manager at Raven Electric, to learn a little more about the business and how they managed to build such an impressive online reputation.
The first thing we wanted to know was what sets Raven Electric apart from the many other electricians in Alaska. Matt points to the great team of people they have, the 40 years of experience they’ve built up, their excellent work, their commitment to ensuring their customers’ needs are met, their involvement in the community and their rates, which aren’t the cheapest but also aren’t the most expensive.
Matt also let us know that they make it a point to get the heat back on for their clients as soon as possible, that they offer senior and military discounts and that they are there for their clients 24 hours a day and ready to help when something goes wrong, even in the middle of the night.
We asked Matt what Rave Electric’s mission is and how they work to make the world a better place. Here’s what he had to say:
“Our mission is to be a good steward — a good part of the community. We’re not trying to make a quick buck; we want long-term relationships with employees so they can excel, as well as long-term relationships with customers so we can give them a good product and service they can rely on. We also want to give back to the community by sponsoring teams/charities in the area.”
Building Success Through Excellent Service and Feedback Requests
Matt credits Raven Electric’s strong online reputation to their commitment to actively requesting reviews from their customers and to the excellent customer service they provide day in and day out:
“When someone goes above and beyond, people want to share that.”
Outside of building a powerful online reputation, Raven Electric has grown through their partnership with an SEO company, their local sponsorships, their branded vans and word of mouth from their satisfied customers. They don’t do a lot of aggressive marketing or paid advertising, but they do have paid ads on shopping carts.
There are so many other business owners out there looking to grow their business and build their online reputation. Here’s Matt’s expert advice for those business owners:
“Focus on the customer first. You’re not going to get a good online review by focusing on your reviews — you have to show that you deserve it. Leave your customer with a smile on their face knowing that you took care of their problem and gave them good service and good value.”
Congratulations to the team at Raven Electric Inc for being a 2019 Top Rated Local award winner, and thank you so much, Matt, for taking the time to speak with us!
For all of your electrical needs in Anchorage, we highly recommend Raven Electric Inc. Visit their website today!
