Top Rated Local® is pleased to announce that Young Electric is a 2018 award winner for electricians in Oregon!
When you need electrical services in Portland, you need an electrician you can trust, like Young Electric.
Young Electric has received dozens of reviews from four verified sites with an average rating of 4.21 stars, earning them a fantastic Rating Score™ of 86.14 and a 2018 Top Rated Local award for ranking among the top 10 electricians in all of Oregon!
Here’s just one of their many five-star reviews:
“I hired Young Electric to install my home charging device for my Electric Vehicle. They were, hands down, the best price in Portland. Moreover, they were extremely professional, arrived for the job five minutes early and left everything clean and professionally installed. I will use them again for any of my energy needs. I cannot say enough about how satisfied I am with their service. Thank you very much!” – Silvio M
A One-of-a-Kind Electrician’s Secret to a Strong Online Reputation
The team at Young Electric is always there for their clients. They answer the phone and aim to perform at their highest level the very first time. Here’s what Jeremy, the owner of Young Electric, had to say on the matter:
“We don’t want to come back because we made an error, so we want to ensure your satisfaction the first time. And from the first conversation we have, we want to deliver a professional experience and deliver on their expectations.”
This commitment to service has led to a powerful online reputation for the business, and Jeremy credits that reputation to his team’s constant attention to detail and availability for feedback.
“My customers really want to know that they’re not in a process with a big corporation or someone who’s unreachable. Their project is high-priority to us, and we conduct ourselves in a way that makes that evident. We want them to feel how important they are to us.”
But they don’t stop there. They also actively manage their reviews and ask their employees to seek out reviews. They never buy feedback. They want to hear from their customers about their actual experience so that they can continue to serve them better.
Outside of building a solid online reputation, Jeremy has grown Young Electric by pursuing customers who seem like a good fit for their services, like product vendors — who often give them accolades for being the best installers in the area.
Making the World a Better Place By Being the Best and Brightest
We asked Jeremy why they do what they do at Young Electric and how they work to make the world a better place. Here’s what he had to say:
“Our mission is to be the best and brightest in the industry. We want to deliver the best performance and give them the best experience in our clients’ personal homes and in their lives. We show up when we commit to show up; we provide a top-notch service, and we leave no evidence that we were there, except for our completed work.”
There are so many other business owners out there who would love to grow their business and build the kind of reputation that Young Electric has built, so we asked Jeremy what advice he has for those business owners. Here are the words of wisdom he shared with us:
“It’s just working hard, and asking for reviews. I honestly think that’s it. When you get criticized, respond quickly and give them more value than what they paid for. You do that, and you’ll develop a client base willing to walk on coals for you.”
Jeremy also had some advice for new business owners:
“I would tell anyone who’s starting a new company to make sure they don’t call around to establish their own pricing. Understand how to build a business. Understand how to build your own model based on the services you’re providing. Define your own goals; define your starting point and where you’re headed. That’s what it takes to be successful. Stick to a plan that’s pointed toward growth.”
Congratulations to the team at Young Electric for being a 2018 Top Rated Local award winner, and thank you so much, Jeremy, for taking the time to speak with us!
For all of your electrical needs in Portland, we highly recommend giving Young Electric a call. Visit their website today!
