Rhode Island’s Top Rated Local® Employment Agencies Award Winner: City Personnel

Top Rated Local® is pleased to announce that City Personnel is a 2019 award winner for employment agencies in Rhode Island!

Whether you’re looking for work or a talented person to join your team, there’s no better employment agency to turn to in Providence than City Personnel.

City Personnel has received hundreds of reviews with an average rating of 4.32 stars, earning them a phenomenal Rating Score™ of 88.24 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of Rhode Island!

Here’s just one of their many five-star reviews:

“City Personnel was an amazing resource for me. I had been looking for a full-time job for months, with no luck, and reached out to them hoping to find a temporary administrative job to tide me over until I could find something more closely related to my interests and career path. City Personnel was able to secure me an interview for a (permanent) job that was a much better fit for me than what I had initially been looking for — it is actually a stepping stone toward reaching my long-term goals. I started the position within weeks of getting into contact with City Personnel and could not be happier with it!” – Eliza G.

Not Your Average Employment Agency

We wanted to learn all about City Personnel and its impressive online reputation, so we took a few minutes to talk with the President, Dawn Apajee.

The first question we had for Dawn was what is it that sets City Personnel apart from their competition in Rhode Island. Here’s Dawn’s response:

“At City Personnel, our philosophy, beliefs and success have always been driven by our focus to educate, connect and inspire. We educate our clients regarding the staffing market and on how they can fill their openings quickly, cost-effectively and with the most suitably qualified individuals. We then connect the best caliber candidates to these great companies and inspire them to achieve their dream jobs. We really take the time to get to know our candidates, evaluating their experience and background, as well as what they’re looking to achieve in the future, so that we can create the best possible partnerships.”

We also wanted to know what their mission is at City Personnel and how they work to make the world a better place. Here’s what Dawn had to say:

“Our mission is to provide world-class staffing services to the companies we serve and the candidates we represent. In the communities of RI and Southern MA, we have built a strong reputation of trust and integrity in the staffing industry.”

Building Success Through Authenticity

Dawn attributes City Personnel’s strong online reputation to their commitment to always being authentic:

“We use social media platforms to let our customers and clients get to know our team on a more personal level. We also understand that online reviews are critical to our success and take them all into consideration, whether they’re positive or negative, to better our process for future clients and candidates. We strive to exceed our candidates’ expectations and subsequently earn a positive review.”

Outside of building a powerful online reputation, City Personnel has gotten their name out there through referrals, networking and community involvement:

“We rely strongly on referrals to create new business opportunities. Our team of dedicated Recruiters is passionate about building long-lasting relationships, thus creating additional networking and referral opportunities. We have a wealth of experience in staffing for RI and Southern MA, and have built a culture of community involvement — from clothing drives to sponsored walks — which has developed our profile in the region.”

There are so many business owners out there looking to build the kind of online reputation City Personnel has. Here’s Dawn’s expert advice for them:

“Consistency is key. Manage your social channels and website by posting regularly and engaging with your customer base. Take all reviews seriously, and connect with your audience, regardless of the type of feedback. Open communication will only help you develop and improve your business.”


Congratulations to the team at City Personnel for being a 2019 Top Rated Local award winner, and thank you so much, Dawn, for taking the time to speak with us!

We highly recommend City Personnel in Providence. Visit their website today!

Share this article!