Top Rated Local® is pleased to announce that MAS Medical Staffing is a 2019 award winner for employment agencies in New Hampshire!
For all of your medical staffing needs, there’s no better employment agency to work with in Londonderry than MAS Medical Staffing.
MAS Medical Staffing has received dozens of reviews on three verified sites with an average rating of 4.34 stars, earning them a tremendous Rating Score™ of 85.44 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of New Hampshire!
Here’s just one of their many five-star reviews:
“[This is] one of the best medical staffing agencies to work [with]. They have an exceptional staff that really understands and supports all of your needs. I highly recommend working with them if you are pursuing a career as a travel nurse. Also, the payroll department is super helpful!” – Samuel F.
A One-of-a-Kind Employment Agency’s Secret to a Strong Online Reputation
MAS Medical Staffing
has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with Marketing Director, Alicia Ghannad.
The first thing we wanted to know was what makes MAS Medical Staffing unique compared to the many other employment agencies in New Hampshire. Alicia told us:
“We Care. When you work with us, you’re not just a number; you’re a person. We do more than just putting you in a job. We’re there with you throughout the entire experience to ensure that it’s a positive one and it leaves you feeling great when you’re at your assignment. You tell us where you want to go and what you’re looking for, and we’ll get you there. A big part of why we are successful is that we offer more than just your normal benefits package. We offer different perks just for working with us and being loyal to us. You can continue your education, earn additional cash incentives or even take a paid vacation. We are a goal-oriented company; we explore your goals and dreams and make them a reality. We want our employees to feel empowered when they meet or exceed goals, and we celebrate YOU.”
When we asked what the secret is to such a solid online reputation at MAS Medical Staffing, Alicia pointed to the fact that providing exceptional service is their number one priority:
“In such a competitive environment, I feel that, if you’re not creating a meaningful, trusting relationship, you’re not doing it right! It’s also all about being consistent with it, following up, showing empathy and that you are there for them, and being available and present. It really goes a long way! The people who work with us become an extension of our family…”
Alicia also told us about how important feedback is to her and her team:
“Online surveys are super important to us; we thrive off positive as well as negative feedback. We are always looking to innovate our processes and evolve our culture.”
Making the World a Better Place by Empowering Excellence
We also wanted to know what their mission is at MAS Medical Staffing and how they work to make the world a better place. Alicia said:
“Our corporate mission is to promote and sustain a culture that empowers excellence. We work to empower all of the people we come in contact with and make a difference in the world. We bring meaningful careers to people and allow them to grow. It’s not just a job; we try to focus on the fact that it’s your life, it’s where you spend a lot of your time. Ensuring that our employees are happy inside and outside of work is super important.”
Alicia went on to tell us about a few of the other ways they’ve given back to their community.
“Every year, in what’s called MAS Gives Back, we partner with a local charity. This year, we’re partnered with the National Alliance of Mental Health for New Hampshire. We hold fundraising initiatives throughout the entire year and raise money and awareness. We do a lot of local work. We do Beautify Londonderry Day, where we walk around and pick up trash all alongside the main roads. We attend a ton of career fairs and different local events. …We have a great Internship program where work to teach college students about our industry and help them learn, whether its sales, recruiting or marketing.”
Outside of building a powerful online reputation, MAS Medical Staffing has grown by having multiple touchpoints with their clients, including check-in phone calls and emails. They also celebrate birthdays by sending branded apparel to their clients to say thank you for working with them.
It’s clear that Alicia knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“BE CONSISTENT! A positive online reputation isn’t built in a day; you have to work at it diligently. Tell your story; tell your employees’ success stories. Work at it every day.”
Alicia added:
“I believe that it all stems from the service provided in your very first interaction. It’s simple; if you’re providing great service then your aiding in creating that positive word of mouth. If people feel happy with the services they receive, they will go online and talk about you. They will tell their colleagues, friends and family about your business. It’s all about that word of mouth and doing meaningful work. If you treat your staff right and make sure they’re happy, they will then promote you in return. We have employees that live, breathe and bleed MAS. They’re online talking about us and they’re leaving us positives reviews. It’s really about staying connected with them. You’re not going to get reviews if you’re not following up with them and making sure you have a relationship with them.”
Congratulations to the team at MAS Medical Staffing for being a 2019 Top Rated Local award winner!
We highly recommend MAS Medical Staffing in Londonderry. Visit their website today!
